Adib Customer Service Phone Number

Phone Number of Adib is (+971)2 6100600 .
Abu Dhabi Islamic Bank is a financial institution of U.A.E. that was incorporated on May 20, 1997. It provides a broad line of personal banking and business banking services including savings account, current account, insurance, loans, credit cards, investments, Internet banking, SMS banking and phone banking services and others. The company operates more than 70 branch offices and 460 ATMs which are located in Abu Dhabi, Ajman, Al Ain, Dubai, Sharjah, Fujairah, Khorfakkan etc.

Contact Numbers of ADIB


  • Valuable contact Number Personal Banking
    Phone Number: 800 2288
  • Valuable contact Number For International Banking
    Phone Number: +971-2-6100600
  • Valuable contact Number For Business Banking
    Phone Number: +971-2-657 8777
  • Valuable contact Number For International Banking
    Phone Number: +971-2-657 8777
  • Valuable contact Number Private Banking
    Phone Number: 800 72
  • Valuable contact Number For International Banking
    Phone Number: +971-2-4129000

In addition to UAE, Abu Dhabi Islamic Bank serves in the United Kingdom, Egypt, Qatar and Iraq. Corporate office of the company is located in Abu Dhabi, United Arab Emirates. It is the parent company of Burooj Properties LLC, Saudi Installment House Company and Kawader Human Resources Consultancy LLC.

Specifications of ADIB


ADIB stands for Abu Dhabi Islamic Bank and it is one of the illustrious and distinguished banking and financial institute in Abu Dhabi. The ADIB is the prominent banking institute in Abu Dhabi and it is rendering all kinds of banking facilities for customers under one roof. The roots of ADIB were laid down in the year 1997, and its headquarters is located in Abu Dhabi, United Arab Emirates. The ADIB is rendering all its activities, contracts, operations and transactions in accordance with Islamic Shari'a principles. The ADIB has commenced its commercial operations on 11th November 1998, and was formally initiated by Sheikh Abdullah Bin Zayed Al Nahyan, UAE Minister of Information and Culture on 18th April 1999 as a Public Joint Stock Company through the Amiri Decree No. 9 of 1997.

Services of ADIB


The ADIB is one of the largest banking and financial institute in Abu Dhabi and is rendering all types of banking facilities for customers. The ADIB provides a decisive line of personal banking and business banking services for customers that includes savings account, current account, insurance, loans, credit cards, debit cards, deposits, investments, Internet banking, SMS banking and phone banking services and much more. The ADIB is reckoned as one of the leading banking institute in Abu Dhabi and it has over seventy branches with 400 ATM locations. In addition to United Arab Emirates, The ADIB serves its customers in the vicinity of United Kingdom, Egypt, Qatar and Iraq. While as head office of the ADIB is situated in Abu Dhabi, United Arab Emirates. ADIB is the parent company of Burooj Properties LLC, Saudi Installment House Company and Kawader Human Resources Consultancy LLC.


Adib Address


The address of Adib is Abu Dhabi Islamic Bank, P.O.BOX:313, Abu Dhabi, United Arab Emirates.

Adib Email Address


The email address of Adib is customerservice@adib.ae.

Adib Website


The Website of Adib is www.adib.ae.

Adib Customer Support Service Phone Number


The customer support phone number of Adib is (+971)2 6100600 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Adib Service Center and Adib customer service phone number is given below. The helpline of Adib customer service phone number may or may not be toll free.

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Adib Phone Number Customer Service

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Adib Source of Knowledge


en.wikipedia.org/wiki/abu_dhabi_islamic_bank
www.adib.ae/en
www.adib.ae

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Adib Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. John Ruzzel Atanacio CallsOct 19, 2018

Mr. John Ruzzel Atanacio On Phone To Adib Service
Dear Sir/Madam,
I would like to follow up on the request to release a portion of money on my account which was hold due to resignation. For your reference, I requested the release in the mid of August 2018 and is still waiting up to this moment. I called yesterday and the bank telephone operator insisted for me to create an E-pin before they can assist me. I tried creating the said PIN and repeatedly punched in my debit card number the system is not accepting eventhough I got verification from three different bank operator. Requesting to kindly look into this matter and sort out the issue as early as possible. Awaiting for a positive response from your side. Best Regard,

John Ruzzel Atanacio
Account number 16684067.

Reply
Customer care female
Ms. Mary Wairimu CallsAug 14, 2018

Hi, I lost my Adib ATM card, I would kindly like to replace it, but I do not know the way to go about it.

Reply
Customer care male
Mr. Shyad Abdul Kadar CallsAug 11, 2016

Mr. Shyad Abdul Kadar On Phone To Adib Service
MY CARD NO 5239780000750470 I TRY TO OPEN MY E STATEMENT PASSSWORD PUT four DIGIT FIRST four NUMBER OF CARD IT IS NOT OPEN PLEASE RECTIFY.

Reply
Customer care female
Ms. Roxanne CallsAug 09, 2016

Ms. Roxanne On Phone To Adib Service
I purchased from lulu khalidiya last August three @ 10pm, but they deducted to my account twice.

Reply
Customer care male
Mr. Sachin Sood CallsJun 08, 2016

Dear Sir/ Madam

I am writing with regards to my auto loan closer )Loan Account number - 14642483) which has not been handled professionally and after three months I am still struggling with the RTA clearance. I called up your call a couple of time however they promised me a call back, but no one has called and my Auto loan is active in RTA. It shows my car is still mortgaged with Adib. I settled the loan in Dubai mall branch where it was handled very badly and unprofessionally. Unfortunately the officer there has no knowledge of bank policies or products. None of the staff had an idea of closing the auto loan. I am extremely unhappy with the service of the bank. I request you to kindly call me on my mobile and close the matter as soon as possible. Other I will be forced to write to central bank and gulf news for the same.

Reply
Customer care male
Mr. Satish Chugh CallsMay 26, 2016

Mr. Satish Chugh On Phone To Adib Service
My complaint reference number 263083 has not been resolved for the last two months, have posted my complaint here also.

Reply
Customer care male
Mr. Shibeesh CallsMay 20, 2016

I made a complaint regarding cash missing in my account two months before. I didn't get any call from Adib bank. I am always calling customer service, but they are not giving any proper information.

Reply
Customer care male
Mr. Mobin CallsApr 11, 2016

Dear Concerned, this is with regard to my account cancellation records- have submitted the required documents on 03/04/2016 at Buhaira branch, for Al Motheer Ceiling Fix Cont. Still awaiting for confirmation /closure of account or NOC from Adib. Hope your good team will do the needful and advise soon. Account No. 16581351IBAN No. AE16 0500 0000 0001 6581 351 Best Regards, Mobin K05510579120501242999.

Reply
Customer care male
Mr. Bhavikkumar CallsMar 30, 2016

I made complaint regarding my takaful charges on January. After that i received a call from saima naveed, complaint dept)saima. Naveed@Adib) and already resolved by saying that it will credit back into you account within 2-3 working days. But still not credited yet even she did not pick the office number and and did not reply on my email Id. Now tell me what should i do ? Adib should terminate that girls immediately. Everyday i calling to customer care and they marked the mail on higher priority then also she did not reply me so Now i am completely take action on saima naveed.

Reply
Customer care male
Mr. Sufiyan CallsMar 13, 2016

Mr. Sufiyan On Phone To Adib Service
Dear Team,

I have requested for the liability letter since 3rd March and till now i haven't yet received any call or update till now. Last call i have received from them on 06-03-2016 from 02-4991460 and requested for the offer letter from the another bank which i have sent already to her mail ID by next day. I have sent on mariam. Abdelhafez.com, but till now i have visited to the Dubai mall branch for the letter they said our system is not working. My question is since wednesday (09-03-2016 till today 13-03-2016) still not working ? and when i will be receiving the liability letter. I have applied liability letter for the credit card from another bank, but i have got it within three days. Why such unprofessional way serving to the customer? i need this to be sorted and i need the letter by today itself otherwise my second step will be approach to gulfnews.

Reply
Customer care male
Mr. Abdul Vasih CallsMar 13, 2016

Mr. Abdul Vasih On Phone To Adib Service
Very bad service here in deira city centere branch 0564030237.

Reply
Customer care male
Mr. Aabdul Vasih CallsMar 13, 2016

Im sitting here Adib deira city centere branch. Service is very bad pathetic when i came here the ticket number is 37 now almost half and hour now the ticket number is 40 going on. Very bad service and my ticket number is 69. 29 customer still there. Here only one working teller counter. Do something please
0564030237.

Reply
Customer care female
Ms. Angel Koshy CallsSep 17, 2015

Ms. Angel Koshy On Phone To Adib Service
HelloMy father is a holder of Barclay's platinum card with number ending with 5778 and name Mr. Koshy Sam. (ADCO PO Box 270 Abu Dhabi)He had done a transaction with Amazon on August 31st and due to communication error, the package is not received and the refund has been initiated by the company. Is it possible to cancel this refund which is initiated from amazon? Kindly revoke this refund and my father would like if the package was delivered. Further this was part of a transaction he did for a certain Cashback offer. If this cancellation is accepted even the transactions he did for acquiring the Cashback is a waste for him and he will be in a bad state. Can the bank please do something soon as this refund was initiated yesterday and it should be cancelled soon. Kindly revert to me as soon as possible. Since I am in India I did not have a proper customers service number to contact and hope this email will reach the concerned. Regard Angel Koshy .

Reply
Customer care male
Mr. Khaled Hamdan CallsSep 14, 2015

Mr. Khaled Hamdan On Phone To Adib Service
I am complaining on the service you comply with delay in respond to issues and careless in the way deal with it. I have two account salary and Gena. This account had less than 3K Dirham. For more than seven moths your bank was withdraw fees banality 25 AED each month. No message was sent or phone call or statements indicate your process. This is so called stealing from my account without permission. I made complains, but the complain was resolve my phone call say sorry. What a reconcile.

Reply
Customer care male
Mr. Blaise D Souza CallsJul 23, 2015

Mr. Blaise D Souza On Phone To Adib Service
There was a promotion on purchase of Jewelery with a 10% cash back. I sent a message confirmation through my mobile for the same. I received a confirmation from the bank 'mentioning that i have Successfully registered for the 10% cash back offer'. Based on the assurance from the bank, I have made the purchase on 25/04/15 and till date I have not yet received the cash back. I have called customer service many times and till date my query has not been solved. My complain number Is 00238429. Kindly look into the matter and arrange to credit me the same to reflect on my credit card bill at the earliest.

Reply
Adib Customer Service Care Phone Number 231228
Ms. Natalia Shipunova CallsJun 28, 2015

Ms. Natalia Shipunova On Phone To Adib Service
Dear SirsRamadan KareemToday I was very upset with your call centre service and I have big issue. I have my vacations now and I'm out of UAE until 15th of July. Tonight I tried to take cash from ATM in Kuta, Bali, Indonesia. I took 422. 18 AED twice from my card and then my card was blocked. I wanted to take all my amount (3977. 27 AED), but local ATM can not give you big amount - they have limit. I have called twice to your customer service to fix this issue. I spent a lot of money (because I'm in roaming now) and I told them to call me back, but no one didn't do it.

Reply
Customer care female
Ms. Anabelle Hilario CallsApr 28, 2015

Ms. Anabelle Hilario On Phone To Adib Service
Its been three weeks since I called hotline to ask help me regarding my ATM card to forward here at Abu Dhabi, but suddenly i was hoping to fixed it o think it was getting worst no one of the agent help me to assist my request how they deal with the customers like this.

Reply
Customer care female
Ms. Jalila Baaddouch CallsMar 08, 2015

Ms. Jalila Baaddouch On Phone To Adib Service
Please i need someone to call me back 0508718480. Since last week am trying to reach someone in customer service toll free number, and all the time busy. Please do call me.Kind regards.Jalila Baaddouch.

Reply
Customer care male
Mr. Pradap CallsMar 05, 2015

Mr. Pradap On Phone To Adib Service
I applied for liability letter on February four 2015, intil now I didn't get the letter, I do not know what happening, I called many times to customer care they are telling it will send to the particular department and will call,, but nothing happned, when I go the branch where I applied they are telling it has to approve from Abudhabi and they cannot help, what is this this type irresponsible response i never had from any bank, its one month now, what I need to do? Please take my complain as serious and take action. My account number is15623634, ref number is 676414/LC11/2015/159 and complaint number is 00199541, everything i did and now helpless.

Reply
Customer care male
Mr. Anil Kumar CallsDec 23, 2014

I had paid all the balance amount of my Car loan, and waiting for the clearance letter from Abu Dhabi Islamic Bank (Adib) since December 14 th 2014, and until now (December 23), I haven’t received it. I called Adib’s call center and also visited their branch. No response from the call center and from the branch they asked me to wait. No idea when it will happen. Kindly assist.

Reply
Customer care male
Mr. Nibin CallsNov 20, 2014

Mr. Nibin On Phone To Adib Service
I would like to inform you a bad behavior of your executive. I am Nibin varghese and i work and living in sharjah, i have just joined my new company one month ago. I called one of your executive for opening a bank account. For me my emirates ID and visa process under process so that i want to ask him maybe three or four times. But this fellow was not cor-prating and ask me how many times he want to explain. As a bank staff that is his work. Might be i have doubt for joining a new bank. I have account in emirates nbd, nbad, but i never get this kind of bad behavior from any executive. I am not a Arab guy that why he did this, i am a Arab guy he will speak clearly each and everything. So please avoid this discrimination to customers. I will mention this fellow name and mobile number as below. I except bank will take appropriate action regarding the same. Sajith-0557497852, account related employee, Abu Dhabi branch
Thanks and regards,
Nibin varghese.

Reply
Customer care male
Mr. Danish CallsJun 02, 2014

Mr. Danish On Phone To Adib Service
I am danish mohsin. I have account in your bank's dubai branch. I made ab external funds transfer from my internet banking on 28-5-14 to pakistan's standard chartered bank. Transfer status shows complete, but the beneficiary in pakistan has not received the amount yet. I am in pakistan these days, please note my mobile number and call me urgently 00923004449859 to tell the status of this transaction. I am really annoyed now


Regards,

Danish.

Reply
Customer care male
Mr. Praveen George CallsOct 01, 2013

Mr. Praveen George On Phone To Adib Service
Car loan LPO 00313201301360. Based on this the car
Was registered to the buyer Mr Saurabh kashyap. Its been ten days
And i havnt got the payment of aed 52000.

Praveen
0551566437

Reply
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