Carrentals.com Customer Service Phone Number

Phone Number of Carrentals.com is +1-866-468-9473, 1-417-520-1680 .
Carrentals.com is an online web portal for booking the cars for the tours or some other purposes. The website is the part of a Delaware corporation named Hotwire, Inc. Carrentals.com has been providing services since 1998. It has operations in continents such as Africa, Antarctica, Asia, Caribbean, Europe, Mexico and Central America, Middle East, North America, Oceania and South America.

Carrentals.com Customer Service Number:


For any kind of information related to Carrentals.com web portal and products and services, you can contact customer service representatives by calling at following numbers:
Official Contact Number for General Support
Phone Number: 1-417-520-1680
Official Contact Number for General Inquiries
Phone Number: +1-866-468-9473
Official Contact Number for Customer Service Number
Phone Number: 1-866-468-9473

Services of Carrentals.com


The company has made the relationships with thirty three companies to offer cars at low rates. It has a number of car rental companies which include Alamo, Avis, Budget, Dollar, Enterprise, E-Z, Firefly, Fox, Hertz, National, Payless, Sixt and Thrifty. There are various benefits if people use the website such as huge range of cars, agencies available for many locations, convenient finding, easy booking, easy to see and change reservation and car rental coupons.

Carrentals.com Corporate Office Address:


The Carrentals.com web portal is operated from main office located at 655 Montgomery Street, Suite 600, San Francisco, California 94111 United States.

Carrentals.com Customer Support Email Id:


There is also one other way to contact experts, which is called email. You can send for any type of support at:
support@carrentals.com

If you want to ask your question directly to experts, so you can visit at:
www.carrentals.com/info.jsp

About Carrentals.com Website:


www.carrentals.com, this is the official website that allows you to find out a best car and to book a car on rent. Here, you can also get downloading links to download Carrentals.com applications for android mobiles and iPhones.

Important FAQs of Carrentals.com:


The web portal has also set several important question answer for you at a page, through which you can know more about rental agencies, locations, rates, payment options, reservation cancellation, etc. The Carrentals.com FAQs section is available at:
www.carrentals.com/page/faq


Carrentals.com Address


The address of Carrentals.com is 655 Montgomery Street, Suite 600, San Francisco, California 94111 United States.

Carrentals.com Email Address


The email address of Carrentals.com is support@carrentals.com.

Carrentals.com Website


The Website of Carrentals.com is www.carrentals.com.

Carrentals.com Customer Support Service Phone Number


The customer support phone number of Carrentals.com is +1-866-468-9473, 1-417-520-1680 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Carrentals.com Service Center and Carrentals.com customer service phone number is given below. The helpline of Carrentals.com customer service phone number may or may not be toll free.

Click Here To View Carrentals.com Customer Service Phone Numbers


Carrentals.com Phone Number Customer Service

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Carrentals.com Source of Knowledge


www.carrentals.com/page/terms
www.carrentals.com/customercare/
www.carrentals.com

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Carrentals.com Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Gwenda F Conway CallsJul 28, 2017

Ms. Gwenda F Conway On Phone To Carrentals.com Service
This is not a complaint I just need to cancel my reservation because my husband's father is I'll an took a turn for the worse he's under hospice an we were advised that it wasn't a good idea for us to leave town because he probably won't make to Sunday. So at this time I need to cancel I am very sorry for the inconvenience. My confirmation is LFXP065A7A. I can fax or email any confirmation you may need. Gwenda Conway
989-213-6367.

Reply
Customer care female
Ms. Mary Grazioso CallsNov 08, 2017

Ms. Mary Grazioso On Phone To Carrentals.com Service
I rented a car from hertz in the amount of $163. 73. When I went to pick up the car, they said I needed an additional $200. 00 deposit. They would not accept a debit card, or cash. I did not have the funds on my credit card to make the deposit. The car was not rented, and I want my $163. 73 put back into my account. I have made several calls to Hertz, and to my credit card company with no results. I keep getting transferred to different departments. Please find a way to resolve this issue. I am very frustrated in dealing with this situation, and being transferred to different departments that do not know how to resolve this issue.

Reply
Customer care female
Ms. Nancy CallsSep 20, 2016

Ms. Nancy On Phone To Carrentals.com Service
I can not modify my car reservation. Just wanted to change my pick-up date to three hours later. Same date.

Reply
Customer care female
Ms. Gwen Cardarelli CallsSep 15, 2016

I want to speak with someone in Carrentals.com about a recent reservation and get
sent to Hotwire that nothing about my issue. How does one speak with Carrentals.com.

Reply
Customer care male
Mr. Wei-chun Cheng CallsSep 12, 2016

Mr. Wei-chun Cheng On Phone To Carrentals.com Service
I rented a car from you to travel in Austria and Czech from May 29 to June ten, 2016. However, I got a vandalism to break the backdoor window of the car. As I bought the car insurance of collision from you, I have contacted the Allianz. So far no one replies. Can you help me to resolve this issue?

My confirmation number is 9840332785.

Reply
Customer care male
Mr. Richard L Bergman CallsSep 10, 2016

Mr. Richard L Bergman On Phone To Carrentals.com Service
I rented a car from you online and bought a insurance policy to cover the car in cancun, mexico. I am still waiting for a copy of the policy to be e-mailed to me at rbergman9024@att. Net my credit card was charged $90.

Reply
Customer care female
Ms. Alicia Vadillo-romero CallsSep 05, 2016

My reservation can not be located by Carrentals.com agents. I just need information to modify the pick up time, and nobody helped me. I tried to call two times and in both occasions I was forget "on hold" for more than 30 minutes. I am unhappy with the customer service and the way Carrentals.com approach customers. I can not believe they cannot modify a reservation ten minutes after was reserved. Advantage reservation LAPD092232AD
505-204-1700.

Reply
Customer care female
Ms. Alicia Vadillo-romero CallsSep 04, 2016

Ms. Alicia Vadillo-romero On Phone To Carrentals.com Service
MORE THAN AN HOUR ON HOLD IN TOTAL FROM TWO DIFFERENT AGENTS
I JUST NEED TO MODIFY THE PICK UP TIME FOR A CAR RENTAL. Please help

ADVANTAGE confirmation: LAPD092232AD
I need the car available at 6:30 AM.

Reply
Customer care female
Ms. Alicia Vadillo-romero CallsSep 04, 2016

Ms. Alicia Vadillo-romero On Phone To Carrentals.com Service
I have been in "hold" for more than 20 minutes I called regarding a reservation I did a few minutes ago. I was transfer for one web page to another and it wasn't the option for time to pickup at that time, I though it will be confirmed later, but after I clicked the button it was determined the pick up time at 12:00 PM. When finally someone answered me, he was with very strong Indian accent and I am from Mexico so I have as well very strong accent. He wasn't tolerant, he started to talked faster and faster. I apologize for do not understand him and that I need for him to speak slower, then he just let me on hold
This is so wrong How many times I have to beg for help with my reservation?
Confirmation code is LAPD092232AD (ADVANTAGE).

Reply
Customer care male
Mr. Phillip CallsAug 26, 2016

Mr. Phillip On Phone To Carrentals.com Service
I booked a car online, but when I got to nu car rentals they told me they do not rent to g2 drivers so I didn't get the car, but I was charged. I've never had that issue with any other rental company. Am fairly new in Canada and trying to get my life together I would like to be reimburse my money that got taken from my credit card seeing I didn't get a vehicle. Contact me please as soon as possible as this matter is urgent for me. Thanks.

Reply
Customer care male
Mr. Brian Graham-moore, Ph.d. CallsAug 18, 2016

Mr. Brian Graham-moore, Ph.d. On Phone To Carrentals.com Service
I want to cancel a reservation online and your webpage won't permit. The confirmation number is 1813129200count and the reservation is for Enterprise at Sturgis, Mi for Aug 22.

Reply
Customer care male
Mr. Hillsman Wright CallsAug 16, 2016

Mr. Hillsman Wright On Phone To Carrentals.com Service
Incorrect pick up and drop off location for reservation H01506746C1

No customer service phone number - the provided is for Hotwire and after 15 minutes on hold, I was told to contact Hertz, which had told me to contact Carrentals. I also sent an email request for support. No response. This matter must be resolved ASAP, beofre my travel begins in two hours. Can you please assist?.

Reply
Customer care male
Mr. Martin Burnett CallsAug 04, 2016

Mr. Martin Burnett On Phone To Carrentals.com Service
My name is Martin Burnett and I need to change my pick up in peoria az from 10:00 to 7: 00 on tues August 9th.

Reply
Customer care female
Ms. Katherine Shaw CallsAug 04, 2016

Ms. Katherine Shaw On Phone To Carrentals.com Service
My confirmation number is H0161488566. I noticed a price drop in the midsize car that i have reserved and would like to change my rental from 8/5-8/7 to 8/5-8/8 at the reduced rate. I cannot locate a phone number to talk to any of your representatives nor am i able to do it online since i have already paid for my two day rental. Is there any way that you can assist me in cancelling the two day and changing it to the three day rental at the reduced rate. Please let me know asap.

Reply
Customer care female
Ms. Kerline CallsAug 02, 2016

Ms. Kerline On Phone To Carrentals.com Service
Hello to whom it may concern. I went on line to made a reservation for a small car. To go to a funeral of a 14 years old family member who got shot. Funeral on Saturday the six th of Aug , . So my problem is that I feel taking advantage off, because when am making the reservation it show me that am making it with rent a car, with the amount of $15 dollars a day. By the time am done whit my transaction it was with E-z rent a car with $ 25 , that's not what I wanted to do, the charge is to much for me, when I look in to other rent a car they better price. Now few minutes later I call no one knows your number, no way of verbally contact I took the time to email you. To let your company know that am not satisfy. Plus I love to be Abel to refer some friends and family
Please am waiting for some one to help me with the change on the reservation. Thanks .

Reply
Customer care male
Mr. Stuart Bardoe CallsJul 30, 2016

Mr. Stuart Bardoe On Phone To Carrentals.com Service
I had reserved a vehicle on July 2nd for one day when in San Francisco. The date for rental was August 14th, 2016. The reservation number is 02147411USO. However, when I called to add insurance I was advised the reservation was cancelled. I did not authorize the cancellation or understand why it was cancelled as I still need a vehicle. In fact, I was not emailed or contacted to advise me of such a cancellation either. Can you please honor this reservation?.

Reply
Customer care female
Ms. Cheryl Vinikoor CallsJul 30, 2016

Ms. Cheryl Vinikoor On Phone To Carrentals.com Service
I have been trying to cancel this reservation sibce last eve and cannot reach anyone or get through as recommended on your website
Alamo car Ft Lauderdale 279503329COUNT
Cheryl Vinikoor
cvinikoor@gmail.com
847-707-6582

Alamo cancelled it on their end and said I need to do it with carrental.com also
Please help me I have a family emergency and cannot go to Ft Lauderdale

Need help.

Reply
Customer care male
Mr. Ricardo Cepeda CallsJul 25, 2016

Mr. Ricardo Cepeda On Phone To Carrentals.com Service
I booked a Car Rental reservation with you for July 15/2016. The reservation is DRV3731562. It was a mess. I called them one day before and they told me that everything was ok. I arrived there and nobody was at the desk at the airport. It took them almost three hours. They told me that they did not accept the price that I had on my reservation ($52. 00 @ week) they also had a different car, a mini two door car. They also did not accept the insurance that you recommended me to get. I had already paid $69. 00 in advance for the insurance. I ended paying $480. 00 Pesos ($27. 42 Dlls @ day)
This was horrible, I demand that I get a refund for the insurance that I had already paid and the difference that paid for the car rental. I have been trying to talk to somebody in your company, but they keep giving me wrong numbers. By the way, Ace Rental company does not exist in Torreon, they transfer you to a different company. I am not happy at all with your services.

Reply
Customer care female
Ms. Tamara Morgan CallsJul 20, 2016

Ms. Tamara Morgan On Phone To Carrentals.com Service
I have used your site for the past few years and have always been so happy with it. I just made a booking (last night) and, thinking that it was as it always had been, thought I was making a reservation, NOT AN ABSOLUTE BOOKING. I NEVER MAKE THOSE. I GAVE MY CREDIT CARD INFO THINKING IT WAS USING MY CREDIT CARD TO HOLD THE RESERVATION ONLY. Then, immediately I find out that it was a non-changeable non-refundable reservation. I immediately tried to cancel this reservation when I realized what happened, but everyone in your company told me it is undoable, Is there any human being in your company who can understand how wrong this is? If anyone can help, please email me back as soon as possible or call me at 415-297-9667, Thank you. My Hotwire itinerary number is 3427393293.

Reply
Customer care female
Ms. Anne Melmer CallsJul 19, 2016

Ms. Anne Melmer On Phone To Carrentals.com Service
Please cancel my reservation 7820002625NU for July 29 to Aug 1. I have tried to contact you and have had no results. The date today is July 18
and I have given you more that 48 hrs notice. So there should be no penalty. I find your company is not people friendly and your information is not what you say it is. Like unlimited mileage and some of your hidden fees. My credit card should not have any charges on it as I have not used your services. It would be nice to have a representative to speak with for question and concerns. Please forward me a cancellation notice as soon as possible. Regards Anne Melmer .

Reply
Customer care male
Mr. Shawn Jensen CallsJul 19, 2016

Mr. Shawn Jensen On Phone To Carrentals.com Service
I searched for car rental at LAX airport and when I made final confirmation of my car rental the airport was for BUR. I would like to change my reservation to LAX where I will be flying in.

Reply
Customer care female
Ms. D. Pezzuto CallsJul 15, 2016

Ms. D. Pezzuto On Phone To Carrentals.com Service
Your site has incorrect information, . No one answers your customer service line. I need confirmation that I do NOT have a reservation for 8/17-8/22/16.

Reply
Customer care male
Mr. Jun Ilas CallsJul 11, 2016

Mr. Jun Ilas On Phone To Carrentals.com Service
The phone number listed above are ONLY associated with HOTWIRE. None of the customer reps do not have any access on Carrentals.

Reply
Customer care male
Mr. Desiree Hill CallsJul 09, 2016

Re: 33014996US0

I have a rental agreement via Carrentals.com that says "unlimited mileage, ", but now the rental car people are saying there is a cap on the mileage. That is not what I agreed to or would have agreed to, because it will add several hundred dollars to the rental. Please let me know my options.

Reply
Customer care male
Mr. David Kelly CallsJul 05, 2016

Mr. David Kelly On Phone To Carrentals.com Service
On April 30th 2016 at 01 AM I was refused a car at Stansted Airport due to a computer error, saying I was not registered at my house, where I have lived for ten years, forcing me to take a six hour trip by two busses, one train and a taxi to finally arrive home at 06. 30am, very tired and obviously angry. I have tried ever since to get my rental money refunfded of £134. 53 and have been told on every occasion that this had been done, but unfortunately, it has not. My hire reference is C0105X8683

Please can you investigate this as soon as possible and let me know what you intend to do?

I use car hire at Stansted every month and have never had a problem before.

Reply
Customer care male
Mr. Matthew Sebastian CallsJun 25, 2016

Mr. Matthew Sebastian On Phone To Carrentals.com Service
I cannot find a phone number to cancel our reservation. Our conference was canceled and we no longer need the rental car. Please advise at 314-623-4060. The confirmation code is LEZP824C1EZ.

Reply
Customer care female
Ms. Tami Van Der Veur CallsJun 23, 2016

Ms. Tami Van Der Veur On Phone To Carrentals.com Service
I need to cancel my reservation. Confirmation ECARL013C28C. How do I go about doing this?.

Reply
Customer care female
Ms. Pamela CallsJun 15, 2016

I am trying to cancel a reservation through Carrentals.com with Economy rental car the ECARL01360C5 the phone numbers on the sight are not correct. Please cancel this reservation for me. Thanks.

Reply
Customer care male
Mr. James Woods CallsJun 08, 2016

Mr. James Woods On Phone To Carrentals.com Service
WARNING

CarRental.com is a SCAM. They do not list a phone number and they did not resolve my problem. As a result, I missed the funeral that we were going to. Do NOT use this company. The number goes to Hotwire and they know nothing about CarRetnal.com.

Reply
Customer care male
Mr. Mr.victor Flasha CallsJun 07, 2016

Mr. Mr.victor Flasha On Phone To Carrentals.com Service
We had booked to rent a car in sayulita mexico on March26/2016 the rental rate and walk
away insurance was very reasonable for the ten days we were going to use it for. When we arrived at the rental office (which we cabbed from Guayabitso $30. 00 dollars later) the rental company would honor the price you quoted us. We declined the rental car back to Guayabitos another $30. 00 cab fare back and no car for the time we were there. The insurance company is hounding us to pay for the insurance we took on the rental car. Which we did not get. When we got back from holiday's my visa showed a insurance charge from Allianz they would not even consider refunding my visa. We hope CAR RENTALS. COM will help us clean up the matter. National confirmation code 1703742424
Allianz confirmation EUSP3056086184.

Reply
Customer care male
Mr. William Joyce CallsJun 03, 2016

Mr. William Joyce On Phone To Carrentals.com Service
My name is william. I made a reservation for a car for June nine to June 13 at kennedy airport. As soon as i made the reservation it then gave me your hours of operation at your jfk facility. You are closed at the time i would be returning the car. I do not feel comfortable returning a car at a closed facility and also a deserted facility. If your website had indicated you were closed i would never had made the reservation. I have been trying to get my reservation cancelled and my money credited back to my credit card since i made the reservation by e-mails and also phone calls. I am told you are working on it, but i would appreciate that you would address this problem as soon as possible. I am a veteran on 100% disability and on a very fixed income. Thank you.William Joyce conformation pcarl012f2d1.

Reply
Customer care female
Ms. Sharon Klaschka CallsMay 31, 2016

Ms. Sharon Klaschka On Phone To Carrentals.com Service
Also your phone number for customer service is Hotwire and they have no information on your bookings. Very misleading .

Reply
Customer care male
Mr. Sharon Klaschka CallsMay 31, 2016

Mr. Sharon Klaschka On Phone To Carrentals.com Service
I need communication regarding an issue I have been dealing with since 9:28pm 5/30 and it is now 3:35 AM here in Hawaii. I heard from Dana at 2am and now she is not responding to my emails.

Reply
Customer care female
Ms. Phuong Nguyen CallsMay 28, 2016

Please do not book with EZ Car Rental through Carrentals.com. They are out to get your money. They said the reservation can be changed and charged my son $120 more for insurance. I tried to call CarRentals, Hotwire answered and said they have no records of my reservations because they're Hotwire.

Reply
Customer care male
Mr. Jlsu CallsMay 27, 2016

Mr. Jlsu On Phone To Carrentals.com Service
Please do not select the CarRental.com again. I booked a car, but didn't pickup. The company took my $399 without any notice. Try to call the customer service phone number. Always failed.

Reply
Customer care female
Ms. Aninditaghosh CallsMay 25, 2016

The number provided is for hotwire.com. Not Carrentals.com.

Reply
Carrentals.com Customer Service Care Phone Number 255407
Mr. Chris CallsFeb 23, 2016

Mr. Chris On Phone To Carrentals.com Service
CARRENTALS IS THE WORST COMPANY EVER I rented a car from these criminals and they changed my drop off location. I have spent over an hour trying to contact them and I do not think they excist. I am about to give up and that will cost me $220. 00. I guess that is a win for them, But I will do whatever I can to not reccomend them.

Reply
Carrentals.com Customer Service Care Phone Number 251271
Mr. Richard Mancini CallsJan 15, 2016

Mr. Richard Mancini On Phone To Carrentals.com Service
My wife and I just had a horrific experience trying to rent a car from Advantage and EZ Car Rental at the Fort Myers Airport. The ladies at the desk were unprofessional, not helpful and flat out rude and condescending to my wife and myself. We did not meet the qualification process and Advantage turned me down at the counter and we were not able to rent the vehicle we reserved and had to return to the airport. MY wife and I DEMAND that our reservation be refunded. Call this number (215 527-5392 to speak to me or my wife.

Reply
Carrentals.com Customer Service Care Phone Number 247213
Mr. Rosanne CallsDec 08, 2015

Mr. Rosanne On Phone To Carrentals.com Service
NEVER use car rentals.com. We booked a car rental and were given a default time, not the time we wanted. When we realized and tried to make a change, we were sent in circles, everyone passing the buck and no help at all. All they did was sent a list of rules that stated the car would be held for two hours past the booking, then would be given away. The default booking time was set for noon, before we would even have started our five hour flight. Why would we choose that time ? Hotwire was zero help, won't use them ever again either.

Reply
Customer care male
Mr. Parviz Dadras CallsNov 10, 2015

Mr. Parviz Dadras On Phone To Carrentals.com Service
I would like to cancel my reservation DRV3339266. The pick up and drop off is falsely given as Curacao airport, but it is not.

Reply
Customer care female
Ms. Annie CallsNov 08, 2015

Ms. Annie On Phone To Carrentals.com Service
This company is supposed to be a subsidiary of hotwire.com. The phone number provided is to hotwire, but the reps are not able to access any information that was booked using car rentals.com. I would not suggest using them as if any modifications need to be done to your reservation, you will not be able to contact anyone at this company to do so. All I need to do was adjust the cat pick up time as the mobile website automatically defaults the time to noon. I wound up paying the $25 cancellation fee and that had became too complicated. BEWARE OF CAR RENTALS. COM.

Reply
Customer care female
Ms. Sandra Fefe CallsAug 02, 2015

I made reservations thru Carrentals.com, I pick E-Z Rent-A-Car agency. Upon giving the confirmation from Carrentals.com to the counter clerk, he stated that because I was a local - I can only get 15 miles free as stated in the terms for Carrentals.com. I replied and showed him the car rental details and it shows unlimited mileage. He said "I see", but I know Carrentals.com have that restrictions if you are a local renter. I ask him for a customer service phone number for a refund from Carrentals.com and he apologize and told me "good luck". I never got the rental because I needed the car to go out of Texas and back within the rental duration. Who gets 15 miles on a rental car. Really. I will not recommend carrentaals.com to anyone at all, ever Those restrictions are ridiculous.

Reply
Customer care male
Mr. Jamespierson CallsJul 21, 2015

Mr. Jamespierson On Phone To Carrentals.com Service
Got the wrong reservation lfxpo256do was suposta be sjc not sfo.

Reply
Customer care female
Ms. Milvia Manga CallsJul 02, 2015

Ms. Milvia Manga On Phone To Carrentals.com Service
Need to have insurance payment refunded $72. 00. Car was never rented due to company error. Please contact me or issue refund as soon as possible. Confirmation

Reply
Customer care female
Ms. Jacklin CallsJun 25, 2015

Ms. Jacklin On Phone To Carrentals.com Service
Not Happy With Your Service. I reserve a car from you and I am not happy with your service at all. You are a very cheap company with poor customer service. You are using Howire phone number that means you do not have anything that belongs to you. That was a big mistake that i did business with you.

Reply
Customer care male
Mr. David Katz CallsApr 19, 2015

Can not get a phone number for Carrentals.com What is it?.

Reply
Customer care female
Ms. Jacklin Says Jun 25, 2015

They don't have any phone number. It's been two days that i am trying to contact with them.

Reply
Customer care male
Mr. Rexford English CallsApr 11, 2015

Mr. Rexford English On Phone To Carrentals.com Service
My booking number was Ley000AA5A my insurance number was Evsp3048277664. Its Rexford English with a fallow up on a complaint i did earlier today.

Reply
Customer care male
Mr. Rexford English CallsApr 11, 2015

Mr. Rexford English On Phone To Carrentals.com Service
My name is Rexford English. I book a Rental car the in February and am not happy with your agent that attend me. He was not friendly with me and my wife. I live in London and my wife is on a American he was telling us hundred of there car stolen in Florida and because i carry on American driving license my insurance will be double i told him i already pay for the cast of the insurance already and he was getting mad at me i gave to tell him to cancel my booking up to this time i do not even know if he did because there was no refund for the insurance went back in my account and at this time am not happy. Can some one give me a call please so that i can explain it more in detail my phone number is 407-913-5167.

Reply
Customer care male
Mr. Igor CallsDec 12, 2014

Mr. Igor On Phone To Carrentals.com Service
The phone numbers provided are Hotwire customer service phones.

Reply
Customer care user complaints