Janome Customer Service Phone Number

Phone Number of Janome is +81 426613071 .
Janome is a multinational manufacturer of Sewing machines. The company started its journey in the year 1921 and headquartered in Hachioji, Japan. Its manufacturing three facilities located in Japan, Taiwan and Thailand. The company began its business in United Kingdom in the year 1969 as New Home Sewing Machine Co Ltd and renamed as Janome in 1990. It is one of the largest company of domestic sewing machine in the world. Janome sells its products in more than 100 countries worldwide including United States, Canada, Australia, Germany, Mexico, Netherlands, Belgium, Latin America, New Zealand and United Kingdom. It has 93 outlets in Japan. Its R and D center is located in Tokyo. The company produces high quality of embroidery, standard, sergers and coverhem sewing machines. Janome's principal Sewing machine models include Memory Craft 5900QC, Horizon 8200QC, Memory Craft 11000SE, TXL607 etc. Its subsidiaries are Janome America, Inc, Janome UK, Janome Canada Ltd, Janome Australia Pty Ltd etc. Its head office is located in Hachioji in Japan. There are 3,636 employees working in the Janome company. The company produces various brands that includes the names Artistic Sewing Suite, Kenmore for Sears, Elna and Janome brands. All General Support Dial: +81 426613071

Some Important Contacting Information About Janome


Janome has come into existence to manufacture products that enchantment customers and assists partners produce their commerce. Janome is commenced by construction the world’s major products of Machinery of sewing machines assistance and support in the year 1921. At its amass center throughout the world, Janome production is presently one of the traditions it is arrogant to carry for the valuable patrons the most excellent, When you order from your neighboring store, Janome Sewing Machines aspire to ensure that your product will be custom-made and high quality of material is being used. The apex authority of the Janome Sewing Machines has promoted the important contacting details, so that the desired customers can know all about the Janome Sewing Machines corporation and know all more about the services, assistance or products offered by the Janome Sewing Machines.

Official Contact Number for General Inquiries / Customer Support
Phone: +81 426613071

Official Mailing / Contacting Address of Janome
Address: Janome America Inc. Headquarters
Janome America, Inc.
10 Industrial Ave. Ste. 2
Mahwah, NJ 07430

Valuable Career Link of Janome


Janome is an association where unbroken improvement and alter are hold, functioning with aptitude at every stage, you will move towards to appreciate that this is the position to assemble or built a career where your stats will be considered and your consequences satisfied. Janome, opens a platform for the talented and energetic people to take their best to prove themselves as a part of the leading and innovative retailing association. Below is career link of Janome:
http://janome.com/en/careers/
For Additional Support dial: +81 426613071


Janome Address


The address of Janome is 1463, Hazama-machi, Hachiojt-SHI193-0941, Japan.

Janome Website


The Website of Janome is janome.com.

Janome Customer Support Service Phone Number


The customer support phone number of Janome is +81 426613071 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Janome Service Center and Janome customer service phone number is given below. The helpline of Janome customer service phone number may or may not be toll free.

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Janome Phone Number Customer Service

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Janome Source of Knowledge


en.wikipedia.org/wiki/janome
janome.com/en/support/
janome.com/en/support/manuals/
janome.com

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Janome Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Ja Lo CallsMar 31, 2019

Ms. Ja Lo On Phone To Janome Service
This is not a complaint. I was just wondering When was model 4123 discontinued? Was there a reason? What is today's comparable model? Thank you.

Reply
Customer care female
Ms. Diane Joslin CallsMar 14, 2018

Ms. Diane Joslin On Phone To Janome Service
When running Horizon link for the 15000 or Artistic suite, the programs stop responding and Windows ten shuts them down. Any solution?.

Reply
Customer care male
Mr. Jan CallsJun 11, 2018

Mr. Jan On Phone To Janome Service
I have been trying for five days to find support on how to use Jan ome 12000 withnew computer-windows ten and cannot get answers. I get a message that my machine is not plugged in and it will not download a design even to a USB.

Reply
Customer care female
Ms. Diane Basso CallsSep 20, 2017

Ms. Diane Basso On Phone To Janome Service
This is not a complaint. I bought your New Home sewing machine for my granddaughter and she just loves it. She currently lives in the US, however, she will be moving to London England shortly. Will she be able to use her current machine in London with a converter or will she need to purchase one over there? Do you sell this model in the UK?.

Reply
Customer care male
Mr. Deb Ferraro CallsMay 08, 2018

I have a Janome 500e and am trying to transfer a file from my PC to the computer and it keeps telling me to connect the PC to the machine and it is. I have tried unplugging and rebooting nothing seems to work.

Reply
Customer care female
Ms. Sue Conant CallsDec 29, 2017

I bought a Janome 500e embroiled machine. I have had it for about three months. I’m having trouble with it, leaving holes in the design (skipping). Went back to the dealer I was told it was a low end machine, just fill in the blank spaces with a marker. But if I want to buy a higher end Janome that I won’t have that problem. My question to you is, why would you put a machine out for 3000 dollars and have us color it in with markers. I’m very disappointed in the machine, but not as your professional ethics. So I’m coming to you for your reason on doing this. This is my second machine I have bought total spending is 7, 000. 00 to me that’s a lot of money. My 9700 is a perfect machine, love it. So I went back for another one and feel I got rip. Thanks for listening sue.

Reply
Customer care female
Ms. Linda CallsApr 27, 2018

I purchased a Janome Artistic Simplecut 15 Cutter last week. After lots of trys, My software is not working on either my desktop or my laptop. The program shuts down. I called the technical support telephone number today. I'll wait for a return call. My Janome dealer does not know how to deal with the problem.

Reply
Customer care female
Ms. Marion Jonker CallsDec 19, 2017

My Janome Q8900QCP machine is in for repair of the board failure - it is only four years old, and they tell me that it will take 2-3 MONTHS to get the board to repair the machine - there are five other machines at my store also waiting for boards to be replaced - I understand there was a recall on the boards, but I never received a notice -- I'm really upset that my $4, 000 machine is now unable to be used for 2-3 months at holiday time when it is really needed. I believe that the warranty should be extended when the new board is replaced --, but they tell me that is not the case. Not good customer service.

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Customer care female
Ms. Lisa Smith CallsDec 10, 2017

Hi, my name is Lisa Smith . I have a Janome Master Craft 9000. I have lost my pressure foot. I cant find one to order. I need one that fits this machine. Can you help me? 541-281-9576.

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Customer care female
Ms. Dona Young CallsApr 19, 2018

I am trying to register my warranty on my Janome sewing machine. I bought it July 14, 2017. And it doesn't list the name of the shop I bought It through. They went bankrupt. What am I suppose to do. I have my sewing machine at a service center right now and they are waiting for me to Gert a code of some sort to prove I have it warranted. I need to know what to do. Thank you. I bought it from The Sewing shopNWA. Have my receipt and I have my warranty card, but it tells me nothing. Where to send or anything. Please calm: 479-957-4739. Thank you.

Reply
Customer care male
Mr. Tom Davis CallsSep 09, 2016

We just received a UPS delivery of a Janome Memory Craft 6500P sewing machine purchased from Amazon.com. It looks like it will be a good quilting machine, but my wife also needs to be able to hem pants with it. There is no information in the manual that refers to hemming pants. Is there an accessory for hemming that we can buy for this particular machine? If so, please send this information.

Reply
Customer care female
Ms. Holly Frost CallsJun 22, 2016

I have a Janome 300e. The needle is scraping on the bobbin housing and will not pull bobbin thread through. The needle is installed correctly, threaded correctly and the needle is the correct one. Need help quick.

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Customer care male
Mr. Kamakoti CallsJun 05, 2016

Hi,
I have Janome sewing machine. I need the manual. I could not locate the model number listed anywhere on my machine. I could download same from your website. Please let me have your email address to email the pictures. You may be able to identify and advise. Thanks
Kamakoti .

Reply
Janome Customer Service Care Phone Number 255068
Ms. Cindy CallsFeb 19, 2016

Dealer complaints. Who and Where does a customer file a complaint. Fear that a Janome dealer may be trying force customers to purchase and up grade by stating the machine is not working when it was working fine when brought into dealer just for a yearly cleaning and adjustments. Then ships machine out with in a couple of hours without approval to where ever a company Janome repair facility may be. I fear that the dealer had done something that he could not fix at his dealership after taking in a Janome sewing machine for a so called yearly clearing and ADJUSTMENT. He is listed as a authorized Janome repair dealership. NOW I DO NOT HAVE MY WORKING SEWING MACHINE AND THE DEALER WANTS OVER 300 HUNDRED DOLLARS FOR A MACHINE THAT WORKED AND WAS BROUGHT IN FOR A ADJUSTMENT AND CLEANING ONLY. Then tries to sell you higher grade units that I do not need The Model I brought in was two years old hardly used and in working order. I AM CONFUSED, .

Reply
Janome Customer Service Care Phone Number 254061
Ms. Charmaine Mclucas CallsFeb 10, 2016

Ph 61478768720 Charmaine
Have a Janome 15000, but no workbook. Not available in Australia. Tried two places in USA, but refuse to ship to Australia
My friend in Canada can not buy the workbook from the USA either. Hope you can make these workbook available to all owners.

Janome Phone Number Customer Care Service
Reply
Customer care male
Mr. Julie Spier CallsDec 06, 2015

I am trying to load my Janome Monogram Wizard plus to my new windows ten computer. I have the customize 11000 disc, but it says the install wizard has been interrupted and it will not install the customizes 11000. Please help.

Reply
Customer care female
Ms. Lynda Johnsen CallsOct 09, 2015

I bought a Janome Horizon 15000 about two years ago. I finally got around to use it, but found out that the foot holder did work. It fails to hold the foot attachment. Please send me a replacement )a new foot holder please). Thanks. Lynda Johnsen 2129 Winningway st. Port Charlotte, Fl 33948.

Reply
Customer care female
Ms. Bonnie Jones CallsOct 08, 2015

77 426 8793I have two Janome machines. Both my 6600 and Horizon 7700 have bobbin problems. The Needle will jam into the bobbin, and break and the thread will knot up. The Case jumps out of it slot. I sew alot and have had to purchase two more bobbin cases in the last two years. Now it's doing it again. I've taking it in to be repaired professionally and each time they keep ordering me a new case. What is causing this. I check the Quilting board on line and there are numerous people with the same problem as I am having. Has this been fixed or what should I do. Been sewing for 25 years and never had this happen with a machine before. Other than that Love the Janome, but this really frustrating me.

Reply
Customer care male
Mr. Shae CallsAug 11, 2015

Didn't know I would have to PAY for Janome help. What a scam. This site looks like it is actually from Janome. If it is, it is a shame you try to cheat your customers.

Reply
Customer care female
Ms. Sandy Kurbec CallsAug 01, 2015

Ms. Sandy Kurbec On Phone To Janome Service
The feature that enables embroidery design transfers from my laptop directly to my MC12000 does not work. Every attempt causes an "communications error" to appear on the laptop. Can you assist me with the problem.

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Customer care male
Mr. Bernadette CallsJun 03, 2015

Mr. Bernadette On Phone To Janome Service
I received my machine by UPS yesterday. It was very easy to set up, thread and bobbin worked perfectly. Manual was easy to understand. I was so excited to start sewing. The machine takes one stitch and stops. The readout flashes STOP For safety purposes. I find nothing in the manual that addresses this issue. Please help.

Reply
Customer care female
Ms. Sandy Burgher CallsApr 02, 2015

I bought a seam guide from Martelli I think it might work for heavier pieces, but I was trying two pieces of cotton on my Janome 9700 Can you help Me?.

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Customer care female
Ms. Darlene Mathews CallsFeb 23, 2015

Ms. Darlene Mathews On Phone To Janome Service
Not a Complaint: Just a Question: Do you have a tutorial for the Memory Craft 6600 Sewing machine? I have recently purchased this machine and would like a video to help me learn the basic steps of the machine.

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Customer care female
Ms. Carol Plummer CallsFeb 19, 2015

I have a Janome 11000 upgraded to a SE. Something is wrong with the embroidery machine on it. When I put a cd, flash drive, or ata card in sometimes it will post the patterns,, but after embroidery one, and going to do another they are all removed from the flash drive etc. I have tried to connect my lap top,, but cannot seem to go through. This is very frustrating as I do a lot of embroidery and now cannot do it. The sewing part works fine. Please let me know how I can get this problem fixed as I have many profects to get done.

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Customer care female
Ms. Carman CallsDec 21, 2014

Ms. Carman On Phone To Janome Service
We were sewing and the serge locked up and bent. We've only used this machine for two weeks since taking out of the box. Please let me know how to get a replacement serger machine and get help, and figure out something for the inconvenience of the machine breaking while sewing.

Reply
Customer care female
Ms. Debra CallsNov 26, 2014

I purchased a Janome brand new sewing machine from Hancock Fabrics in Forestville, MD in Dec of 2013. In October of this year 2014, the bobbin wasnt getting tight so I took it to get repaired and I was informed that the race, The part that holds the bobbin tight, was no good and it would cost more than the sewing machine to fix. Now my machine is still under warranty for a year. What do I do to have it fixed.

Reply
Customer care user complaints