OSN Customer Service Phone Number

Phone Number of OSN is +971-4-367-7888 .
OSN is a TV broadcast service, based in the United Arab Emirates. Its network is spread across North Africa and Middle East regions. The network offers international TV services including entertainment, movies, news and sports coverage. OSN comprises over 135 television channels of various categories. The company has business agreements with various international media companies including Disney, Sony, Dreamworks, Universal, Sky News, National Geographic and many more. The operations of the company are owned and controlled by the Panther Media Group Limited, a joint venture between KIPCO and Mawarid Holding.

List Of Some OSN Company's Sate-wise Main Customer Service Numbers


OSN is the globally prominent TV broadcast service rendering Company that offers its services in different regions. Moreover for the assistance of customers the Company also provides many state-wise customer service numbers. Some of them are mentioned as follows:

  • Customer Service Number For UAE & Others: +971 4 367 7888
  • Saudi Arabia Customer Service Number: 9 2000 4444
  • Customer Service Number For Bahrain: 17 317 317 / 17 556 440
  • Customer Service Number For Egypt: 3827 6666
  • Customer Service Number For Jordan: 06 5511615
  • Iraq Customer Service Number: 07435360000


OSN Company's Telesales Customer Service Numbers


  • Customers of Saudi Arabia Can contact at: 9200 08899
  • UAE & Others Customers dial: +971 4 3677 777
  • Customers of Kuwait can reach the Company at: 1 839 839


OSN Retailbox Activation Customer Service Numbers


  • Retailbox Activation Customer Service Numbers for Saudi Arabia: 920004444
  • Retailbox Activation Customer Service Numbers for Kuwait: 02 4370022
  • Retailbox Activation Customer Service Numbers for UAE & Others: +971 4 3677575


OSN started business operations in the year 2009. In August of 2013, the company purchased the Pehla Media and Entertainment and as a result, OSN added 40 channels in South Asian languages including Cricket and Bollywood channels. OSN also has an online facility for the viewers, OSN Play, OSN on Demand and VOD service. The corporate headquarter of the company is situated in Dubai Media City, Dubai.
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OSN Address


The address of OSN is Dubai Media City, Dubai, United Arab Emirates.

OSN Website


The Website of OSN is www.osn.com.

OSN contact person


The contact person of OSN is Na.

OSN Customer Support Service Phone Number


The customer support phone number of OSN is +971-4-367-7888 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of OSN Service Center and OSN customer service phone number is given below. The helpline of OSN customer service phone number may or may not be toll free.

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OSN Phone Number Customer Service

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OSN Source of Knowledge


www.osn.com/en/home.aspx
www.osn.com/en/about.aspx
www.osn.com/en/help-support.aspx#tabs-4
www.osn.com

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OSN Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Shahid CallsAug 28, 2019

I was using OSN Pehla on a monthly subscription charged online to my credit card. OSN decided to part ways with Pehla and so this service was discontinued as on 15th July 2019. Even I have nothing to watch on TV OSN has charged my card two times after the cut off date i. E. :
1. 28 July 2019 SAR 60. 08
2. 28 Aug 2019 SAR 78. 75

If I am not getting OSN service these charges may kindly be reversed.

Reply
Customer care male
Mr. Sayed Salim Kassam CallsAug 27, 2019

Why have you deducted amount from OSN although all Pehla channel is disconnected

s. R. 78. 75 my name is Sayed Salim Kassam I do not have your customer number My previous cell No. Is 0506634906 (disconnected) my eamil ID salmanexpo@rediffmail.com and my present cell number Is 0504376748.

Reply
Customer care male
Mr. Syed Anwar Hussain Syed CallsJul 28, 2019

My package was OSN package is for one year, duration was upto 10/2019, but Pehla package was stopped 15th July instead of 10/2019. Instead of completing my package OSN has made up date and stat asking more money which is against the contract which initially agreed by both. This is not justified to customer. Please do not renew my contract of OSN package.

Reply
Customer care male
Mr. Khader Khan CallsJul 21, 2019

Mr. Khader Khan On Phone To OSN Service
I have been calling customer care since ten days, but nobody respond the call. I want to cancel my subscription.

Reply
Customer care male
Mr. Ajit CallsJul 21, 2019

Already i received the voucher code on my mobile number which has been updated, ihave assign for the OSN hindi, marathi sa, channels, but still not able to watch any of the hindi channels, since last five days we are not able to watch it. Please support.

Reply
Customer care male
Mr. Sultan Qamar CallsJul 17, 2019

I am useing (OSN PEHLA
My TV screen showingOSN upgraded. As a result NO Asion Chhanelis playing now. I am not getting any help from your custmer service. Kindly advice me how can i get back the asian channel or i have to switch an other company. Mobil number 055418194. Ksa.

Reply
Customer care male
Mr. Ajit CallsJul 17, 2019

OSN pehla package, not able to view any of the channels any issue.

Reply
Customer care female
Ms. Slesha CallsJul 17, 2019

My OSN is not working, no one taking call in OSN customer care.

Reply
Customer care male
Mr. Abdul Aziz Khan CallsJul 17, 2019

Dear,
My OSN card numbert working from yesterday, i have just renew my card in May 2019 for one year. My Name:Abdul Aziz Khan
Mobile No. 053622112
Regards
Abdul Aziz Khan .

Reply
Customer care male
Mr. Edwin Tony CallsJul 16, 2019

I AM Edwin Tony mobile number is 0568621156 please upgrade channel list already closed by OSN network.

Reply
Customer care male
Mr. Nimai Purkait CallsJul 16, 2019

My Mobile number is "00966 556396166"
I am a "OSN PEHLA PLUS" existing customer. My subscription paid up to September 2019. From yesterday 15th August 2019, the notice displaying on TV screen that, OSN upgraded. As a result NO Channel is playing now. I am not getting help from customer care also, though the notice is saying to contact customer care. Advise me how can I get back the channels.

Reply
Customer care male
Mr. Deepak K.shivlani CallsJul 16, 2019

Mr. Deepak K.shivlani On Phone To OSN Service
My smart card number is 0006639397. From yesterday I get a message that Pehla Prime package is no longer working and I see only advertisements of English films and serials. I stay in algeria. I am interested only in Hundi entertainement channels like Sony, SET, Stargold and Star channels in Hindi, Zee Tv etc.

Reply
Customer care male
Mr. Nabahat Noor CallsJul 15, 2019

Mr. Nabahat Noor On Phone To OSN Service
I have Pehla pakage up to December 12 2019 tody many chanal not available why. Please explain.

Reply
Customer care male
Mr. Abdul Sadiq CallsJul 15, 2019

Please upgrade the channels list already close my OSN net work my mobile 0531235395.

Reply
Customer care male
Mr. Syed Ifteqar Ali CallsJul 11, 2019

Dear Team
Our OSN is not working from 2months and our area all shops closed and some OSN shops open and always staff is missing from the shop we paid for one year subscription and not getting any service please send your technician to fix our TV waiting for your reply. Thanks.

Reply
Customer care female
Ms. Maria Teresa Corcuera CallsJul 11, 2018

Can you check my Account my OSN in home notworking. Heres my numner 0523476827.

Reply
Customer care male
Mr. Carl CallsJul 07, 2018

Hi. Shill awaiting feedback and call from CEO regarding my money OSN stole from me.complain number 8753765.

Reply
Customer care female
Ms. Sherine CallsJul 06, 2018

Ms. Sherine On Phone To OSN Service
Hi
I called almost two weeks ago for changing my package and been told that my request will be under process and someone will call me within three days to settle it, but no body called. Tried hardly to call customer service in Qatar, but always call failed today I tried to call them in Dubai, but same call failed. My number is 00974 66161977.

Reply
Customer care female
Ms. Carolyn Ingram CallsJul 05, 2018

Good morning. My telephone number is +966561242359. On 17th June I suspended my OSN service for two months, from the 20th June till the 19th August 2018. Confirmation of this action was sent via email. However, on the 21st June, I was still charged SAR 229. 84 through my South African Bank account. Moreover, the notice stated my next bill would be on 21st July. Please refund the amount of Sar 229. 84 and suspend my account until the 19th August as requested on the 17th June 2018. Many thanks. I can be reached in South Africa on +27827853688. Kind regards
Carolyn Ingram .

Reply
Customer care male
Mr. Ehteshamuddin CallsJul 02, 2018

My OSN smartcart is not working. Please send someone to rectify the problem. Thanks. Ehteshamuddin
971 54 344 1698
Dubai.

Reply
Customer care female
Ms. Epifania Paclibar CallsJul 01, 2018

I just want to file a complain for my OSN account, I called your OSN customer service center last MAY 2018 to informed them that I will not continue my subscription for the next month of June 2018. LAST 22 June 2018 I do not have anymore OSN connection, however I was shocked when your billing and payment section called me YESTERDAY AND TODAY for the payment. I think one of the departments is not doing their task and job properly. Please resolved the issue as soon as possible today. I called the direct line for Bahrain customer service, but one answering the phone. Looking forward to resolve this issue. Kindly check your record and system. Thank you.

Reply
Customer care female
Ms. Maria Fe Dayot CallsJun 30, 2018

Hi again this is Maria, mobile number 0557310358, I'm complaining several times of my accounts since March 31, 2018. I requested to end my accounts since I transfer already my residence. YOur agent Mohammed is not cancelling my accounts. He offers me so many things even how I explain to him not required to my new situation. For now from April til now I received a notification that deduction from my card. I also go to the DCC OSN kiosk and ask assistance to arnel, but still the same they charge me. I do not understand a big company has no system for any complains. I will copy paste this email to Customer care to stop your negligence. Please action please. They Charge me additional from April till date. )123. 48 each month). Maria.

Reply
Customer care male
Mr. Michael Burridge CallsJun 29, 2018

Mr. Michael Burridge On Phone To OSN Service
I requested a two month freeze of my account— from 1June to 31 July. I received your message reply, but your dates were not correct. So I spoke to customer service again and gave the correct dates. Your agent understood and repeated the correct time period, as above:2 months. However, this information seems NOT to have been entered into your system because you now tell me by text message that my payment for June has not been made. Of course I did not pay it, because I understood that the account was in sleep mode for the time of my vacation. Please confirm the sleep mode is activated. Thank you
My phone number is 0502579686.

Reply
Customer care female
Ms. Hanan CallsJun 12, 2017

Ms. Hanan On Phone To OSN Service
??? ???? ??????? ?????? ??????? ????? ??????? ?? ????? ???? ???????? ?? ????????
2-??????? ?????? ????????, ??? ???? ?????? (????? ???????) ??? ???? (??????? ?? ????? ??? ???? ??????? ???????? ?????? ??????? ?? ??????? ????????)
3-??????? ????? ?????? ???? ????? ???? ???? ?????? ??? ???? ??????? ?????? ????????? ????? ???? ?????? ??????? ??????? ???????? ??????

?????? ?????? ???? ??? ???? ???? ???????.

Reply
Customer care female
Ms. Joanna Quindoza CallsJun 26, 2018

To whomsoever it May Concern in OSN UAE VIP TEAM,

My name is Joanna mobile number is 0521157774. I am currently subscribed for TFC pinoy plus package. This is my last month on my contract and I already paid the last payment as well, I have requested for cancellation since Saturday 23rd June, but the customer service keeps saying the same thing that I will contacted by this VIP team in two days, but until now nobody contacted me. This is really frustrating as I am leaving the country end of the month for some urgent matters and I am not sure whether I will be back in UAE or not. So, I want to make sure not to leave everything behind, I am really disappointed I felt like you guys are prolonging the process I am so disappointed with the service, I do not think I should recommend OSN with my friends anymore honestly, I hope you can do something about this and be more professional.

Reply
Customer care female
Ms. Kavita CallsJun 10, 2017

Myself Kavita . I have taken your OSN plan, but your services are so poor that its over1wk we still did not receive your service man. When we are calling him to come he is promosing to come, but coming after10pm. He wasted our one weekend and even did not came.

Reply
Customer care female
Ms. Reema CallsMay 28, 2017

Ms. Reema On Phone To OSN Service
I'm trying to reach customer service on 17 317317 since 15 minutes no body is answering This is really bad service and annoying. I want to cancel my contract with you.

Reply
Customer care female
Ms. Josefina L. Hatol CallsMay 20, 2017

There is something wrong with my OSN decoder. It always shuts down by itself for few weeks now. I've tried turning it off, tightening the cables, etc. But none of it seems to work. I am not able to watch any of the shows as it will appear only for less than five minutes then it will restart and then it will show then shut off again. Does this means that i need to change my decoder or my smartcard? I appreciate your prompt action. Thank you.

Reply
Customer care male
Mr. Dr Farrah Nawaz CallsFeb 20, 2018

To whom it may concern
I have been using OSN for more then two years in Jeddah ksa it finished in February 2018 now I do not need it, kindly close or freeze my OSN pehla basic till I request further. Please do not call me. Only email me. Thanking you dr Nawaz
0569765290.

Reply
Customer care male
Mr. Jean Breytenbach CallsMay 08, 2017

Hi. I want to cancel my OSN subscription. I paid my fees for this month on 8th.

Reply
Customer care male
Mr. Kanakaraju Balasubramanyam CallsJun 07, 2018

Mr. Kanakaraju Balasubramanyam On Phone To OSN Service
Hello

Please disconnect my connection for two months and fifteen days. The details of my connection are as follow:


Name: Kanakaraju Balasubramanyam

Customer Number: 49958298

Account Number: 6278390

Thanks
- Kanakaraju B.

Reply
Customer care male
Mr. Rao Mohammad Rafiq CallsMay 20, 2018

Mr. Rao Mohammad Rafiq On Phone To OSN Service
Dear Sir
please note my STB ID is 1978535 16990 1429 and my view card No is + 0005335 492. I am your old client. Please give us the same facilities which your agent give to other I mean six month paid and and six month free on Pehla Viaraty. They extended my contract only for six month on the same amount which they charged other custome for one year. This card is for my nephew and he moved to pakistan for ever. So i am using this card. So please give me the same discount which extended on 7th May 2018. Regds
M. Rafiq.

Reply
Customer care male
Mr. Renoze Kamal CallsMay 17, 2018

HI

I am Renoze Kamal holder of emirate ID 784-1974-7970854-3, I am out of country at the moment and returning by end November only, i Just wanted to inform to disconnect my line temporary till i request, , but I was call your customer care agent in billing and when i request he disconnect the line twise and I am requesting via this request to disconnect the connection, also please note I have instructed my credit card to stop the payment today onward, please note i will not take responsibility if OSN billing hereafter, you can contact my on my dubai mobile 0544767678 or on my sri lankan no 0094774715800.

Reply
Customer care male
Mr. Sean CallsSep 04, 2017

Mr. Sean On Phone To OSN Service
I have raised a complaint two months ago, but till date the issue is not resolved

Sean
055-1234-808.

Reply
Customer care male
Mr. Zeeshan Khan CallsAug 28, 2017

Not receiving OSN box office
Please call 0553727056.

Reply
Customer care male
Mr. Rodolfo Valencia CallsSep 30, 2018

Good morning,

I have a problem to my OSN subscription they have a picture
but they have no sound coming from my decoder, please help me to solve
this problem, Thank you Rodolfo Valencia cp number 0502976629.

Reply
Customer care male
Mr. Rodolfo Valencia CallsSep 29, 2018

Good evening

My name is Rodolfo Valencia i renew my subscription to OSN today, but i cannot watch because we have no signal i do not know what is the problem please help me to solve this problem thank you my cp 0502976629.

Reply
Customer care male
Mr. Ramil Espiritu CallsMay 02, 2018

I WOULD LIKE TO INQUIRE ON THE OSN PACKAGES. AS I AM PLANING TO HAVE ONLY THE FOLLOWING PACKAGE: TFC, TELERADYO, ANC and ABS-CBN SPORTS. I AM HERE IN RIYADH. YOUR PROMPT RESPOSE IS MUCH APPRECIATED.

Reply
Customer care male
Mr. Ferdinand Maminta CallsDec 19, 2017

I have OSN and I didn't use it since I transfer in al ain last may 2017 until now, but the payment are still automatically deducted in my bank account. May I know how to stop or cancel my subscription. ?.

Reply
Customer care male
Mr. Hendri Ludik Egypt CallsAug 07, 2017

Mr. Hendri Ludik Egypt On Phone To OSN Service
Urgent:
Hendri Ludik (0sn: 0110444049) Your representative called me to renew my subscription. I said I will leave Egypt after three months. He said no problem, pay monthly by credit card which I did. Now 5112 Egp and not 512 Egp was deducted. Urgently Please reverse this transaction which was done on 21June 2017 at 8. 49pm
I am moving to Saudi Arabia and Never ask for 12 months subscription. Hendri Ludik
+201090186963

Credit card text:

You have a Trx on your Card number XXXX from CNE for EGP 5112. 00 on 21-Jun-2017 at 20:49 GMT+3. I phoned many people and helpline. No help.

Reply
Customer care male
Mr. Ali Ishaque Ahmed CallsJul 31, 2018

Assalamualaikum yesterday I booked OSN pehla package from OSN agent tamimi market Khalid bin waleed road riyadh. But still waiting for Installation as told by the agent it will be by today 5pm dated 31 July. Now I am calling him for updates on installation. Now he is not responding.

Reply
Customer care male
Mr. Mohamed Kamal CallsNov 28, 2017

I am a member in OSN since four years , priemier plus since this period I didn't be late to pay my fees. From two weeks I take my decision to cancel as you raised the fees to be 356 instead of 250 as I have 25% offer and I accept this offer, today I received a message from your side as my monthly fees will be 483 egp, it's not acceptable to do this you will lose a lot of clients as I know four persons face the same problem, and all of us will cancel. You must to maintain your clients more than that treatment. My account on number 01003431287.

Reply
Customer care male
Mr. Ariel Sermona CallsApr 09, 2018

Half an hour ago when raining and thunder, lighti
ning strike my OSN tfc receiver totally no power and no working anymore what i can do this, can you give me an advice thank you.

Reply
Customer care male
Mr. Mervin CallsApr 08, 2018

Dear Team

i had taken the OSN subscription few months back and the OSN person informed me that they will telecast IPL 2018 on OSN cricket. However now i find there is no coverage of IPL
extremley disappointed. Kindly confirm if it is going to be telecasted later this month. My mobile number is 0503246926.

Reply
Customer care male
Mr. Manny Raymundo CallsJul 08, 2017

Almost a week our OSN unable to receive signal. Keep on calling customer service, but no technician come. We did everything to unplug to reset, but nothing at all. Please send technician immediately we are available at home weekdays from 7pm only and anytime friday. Appreciate your prompt action. We didn't use the OSN for one week, but the subscriptions are continuous we already paid. Thank you.

Reply
Customer care female
Ms. Kavita Shah CallsNov 15, 2017

Ms. Kavita Shah On Phone To OSN Service
Hello i want to request you that i have deactivated the connection and than also i am being charged for last five month per month 97 riyals so please refund my amount and stop debited my credit card for every month i have written mails also, but no response from your end please look into it on priority please contact on India no +919920111877
thx.

Reply
Customer care female
Ms. Silvia CallsSep 16, 2016

Ms. Silvia On Phone To OSN Service
Dear Team,

I am moving flats in the same building and I have already booked technician for upcoming tuesday. I have been informed there is going to be charge for that, which I do not wish to pay based on being loyal customer for over five years. I like to think that any company would actually reward loyalty instead of extorting money for service I am paying for anyway over 400 aed a month. I thought about upgrading my subscription, but now it looks like I might have to cancel it. There are other competitors like DU, so perhaps they would be more grateful for business. I do expect a reply as soon as possible. Kind regards,

Silvia.

Reply
Customer care male
Mr. J Rawson CallsSep 04, 2016

Cell Number 00973-3222-5936,

My complaint is that I subscribed to OSN and was given a installation date of Saturday Sept. 2nd, 2016. After waiting for the tech all day that never showed up or called, I started trying to contact OSN only to be promised other calls that I never received. OSN was very quick to get my credit card details on Thursday when I subscribed, but have failed to deliver. Now they are promising calls that never come in and install dates for when nobody will be home? I am in the process of trying to cancel the subscription before I even get up and running. ATTENTION NEEDED ASAP or the order will be canceled.

Reply
Customer care male
Mr. Pakinam Abdulaziz CallsAug 07, 2016

I have subscribed to OSN Entertainment Extra for 6M and paid it Cash, yesterday, I found subscription fee of $360+ Dollars deducted from My credit card, having in mind that I didn't not authorize the transaction, No one contacted me from OSN to renew my subscription and I did not want to renew the membership and I did not sign any document to allow OSN to withdraw money from my Credit Card. This is considered unacceptable

I tried to call the customer number of KSA several time, but seems system down

Please Refund the money to my credit card ASAP

Contact Number 966505117632
OSN Member 00 06780605.

Reply
Customer care male
Mr. Junaid Ahmed CallsJul 24, 2016

Hi,

Junaid Ahmed here, currently I am using OSN package of 72 AED/month. My billing started from 01-July-2016, now today 24-July-2016 67. 84 AED has been deducted from my account(Card 4568 3509 9268 6001). Please let me know why this amount has been charged before month closing

waiting your prompt feedback

Junaid Ahmed
0553628481.

Reply
Customer care user complaints