Have a Rapala electric fillet knife that we can not get the blades removed even though we are following the directions on the insert and also have watched the video on you tube. This is the first time we have used it. The model number is PGEFR.
Mr. Ernest Haack On Phone To Rapala Service
Bought this in June will not charge now. Gander mountain going out of business and will not take back.
I bought a cordless fillet knife from Gander Mountain in Feb to get ready for walleye season. I did not get a chance to use it until April to took it back to the store to exchange it and they said, 'that it has been longer than 30 days deal with Rapala. 'I've sent sent to emails to you and I've gotten no response. I spent good money on your product and i expect you to stand behind your warranty So this is the Third email, I expect you to get back with me .
I own a sporting goods store and I had a customer bring in a Rapala x-rap XR10 S. He claims he's never used it and says its just been sitting in his tackle box and the body has gotten very gooey in two spots. He's asking me to replace it with a new one. Personally I think some type of chemical may have spilled on it though I do not smell anything unusual, but I could be wrong. I'm writing to you for advice in how to handle this situation. I could take a picture for you, it would be off of my phone then sent via email. I can be reached at 715-891-8044 or my store: Guides Choice Pro Shop, 4315 E Wall St., Eagle River, Wi 54521. 715-477-2248. Thank you.
Hello - I have a Rapala 15lb fish scale that stop working only after a few times in use. I purchased on amazon, but the 30 day return window is over by a few days. I WOULD LIKE THIS REPLACES WITH A NEW ONE. Can you send me a RMA to send it back and send me a new one that works. Thanks
Richard Williams
5405 Browns Landing Dr. Chandler, Texas 75758
713-898-7346.
THE REPLACEMENT BATTERY SENT WAS NOT the ONE that was compatible with my Rapala/ION cordless rechargable while attatched to handle. The battery sent was too BIG did not fit and could not be charged while attatched to unit Battery sent almost twice the size of battery for Rapala ION. CHARGED VIA CORD CHARGER WHILE ATTATCHED TO UNIT. PLEASE SEND ASAP. I HAVE ONE ARM NEED A RELIABLE ELECTRIC FILET KNIFE. TYVM. Robert E. Scott USMC ret. (VIETNAM ERA). ANYMORE ISSUES AND I'LL BECOME FAMILY. LOL. We all make mistakes.
Still waiting on replacement battery for my less than 60 day old Rapala Lithium Knife. Was called by and promised a replacement from Management Over a week and no word re : shipping. TYVM R. E. Scott.
Mr. Daniel Miraglia On Phone To Rapala Service
Vmc hooks, i am a 30 tournament angler and love the hooks, but hate the packaging, hooks need to be protected and your current packaging takes up too much room so the first thing i have to do is take hooks out, repackage and label, getting to be a pain why not put hooks in a package like owner hooks, simply buy them and put them in a dry box, i avoid buying your hooks a lot of times for this reason, get with it my friends and change your packaging .
I purchased a Rapala Heavy Duty Electric filet knife. After I am done using it, it is almost impossible to get the blades out to clean them. Help, tell me what I need to do to correct this problem. My e-mail address is accharmoney@aol.com
Thank You,
Don Ludwig .
On August 2nd I placed an order for three floating Rapalas. Today is August 8th and I have not heard a fucking thing from Rapala I was told that my shipment would be shipped in two days and that I would receive an email when it was shipped or I would receive an email if my order was canceled for any reason. I have not heard anything from these stupid cock suckers But the cocksuckers sure did not mind withdrawing my money out of my account one of you pieces of shit needs to either get my Rapalas to my house or refund my motherfucking money you stupid Yankee Minnesota fucking cocksuckers.
Ms. Diane Schlofer On Phone To Rapala Service
I am unable to locate a five rusty monkey. WE live in the Mlps Mn area and I would like to purchase one for my husbands birthday in Aug. I got the last one stuck in the rocks downriggn last week. HELP.
I have 14 seven floating and 35 floating Rapala fishing lores the lips came off Need to know how to fix if you all changed something use to fish with one tell you wore it out or you lost it. Some of the lips on the seven came off on the fist cast.
Mr. Gene Pambianchi On Phone To Rapala Service
Please disregard my previous compliant regarding order 00223580. The merchandise was received today. Thank you.
Mr. Gene Pambianchi On Phone To Rapala Service
No one responds to emails, and no one answers the phone on my inquiry about my order 00223580. My credit card has been charged and my account status says 'shipped', but I have never received a confirmation of shipping/tracking number or the merchandise.
I was given a Rapala baitcaster rod and reel for Christmas. The reel is a XR200RH. After the hustle and bustle of the Christmas season, I was going to put line on this reel and at that point noticed the reel had no tension nob on it. I have no receipt for this, but would still love to use it as I have been a loyal Rapala customer for well over 20 years. I'm willing to pay for the tension nob if I have to, I just really want this reel to be functional. This is my third attempt to contact a Rapala representative. Please advise me on my next step. Thank you so very much sir or madam. I live in Canada and my phone number is 1-613-449-0361.