Souq Customer Service Phone Number

Phone Number of Souq is (+971)-4-437 0900 / +965 22415645 / 22254022 .
Souq is one of the leading and growing eCommerce company in United Arab , provides all the essential products nearly about 400,000 product categories, as well as near about 24 million clients and online visitors across the Arab world, the company provides its supply of production through retail places, marketing sites, as well as sellers. In addition to this, the clients can also get benefited services through online mode with its safe and security, e-payments on delivery repayment as well as free rebound of products option available on Souq commercial organization.
Official Contact Number for General Inquiries of Souq
Phone Number: (+971)-4-437 0900
Contact Number for General Support of Souq
Phone Number: +965 22410975
Additional Contact Number for Additional Information or Know About of Souq
Phone Number: +965 22415645 / 22254022
Email: uae.mp@souq.com / sellerperformance.uae@souq.com

As per it emergence is concerned, the company was founded in the year 2005, the company is sell off connection with the Arab's leading portal Maktoob. The company has it dealings with other international market with marketing places including Jordan, Egypt, Kingdom of Soudi Arabia, Kuwait, and India. The official location of the industry is positioned at Dubai, UAE, with its spreading of business it has about 75,00 above marketers available in the international as well as domestic commerce.

Some Social Media Links Of Souq


Social Media Links provides the all essential information about the company and known about the events, updates, exclusives, fashion, products, stock, upcoming products and much more related information.

Linked Link of Souq
https://www.linkedin.com/company/souq.com

Twitter Link of Souq
https://twitter.com/souq

Facebook Link of Souq
https://www.facebook.com/Souq


Souq Address


The address of Souq is Dubai Internet City Dubai, United Arab.

Souq Email Address


The email address of Souq is uae.mp@souq.com / sellerperformance.uae@souq.com.

Souq Website


The Website of Souq is www.deals.souq.com.

Souq Customer Support Service Phone Number


The customer support phone number of Souq is (+971)-4-437 0900 / +965 22415645 / 22254022 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Souq Service Center and Souq customer service phone number is given below. The helpline of Souq customer service phone number may or may not be toll free.

Click Here To View Souq Customer Service Phone Numbers


Souq Phone Number Customer Service

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View Contact Detail Like Phone Numbers



Souq Source of Knowledge


www.linkedin.com/company/souq.com
uae.souq.com/ae-en/about-us/c/
deals.souq.com/ae-en/
www.deals.souq.com

Your Complaint, Suggestion, Complication, Review To Souq

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Souq Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Amit Braganza CallsJul 08, 2018

Mr. Amit Braganza On Phone To Souq Service
ORDER ID- 1040075743735 - Shipment 3- Amazon Basics Umbrella. I have not received the mentioned umbrella instead the seller has sent me a cheap Hello umbrella. I do not want it, attached photo, please arrange for refund and return of the product. Thanks,
Amit Braganza
+971 524261057.

Reply
Customer care male
Mr. Shahzad Ali CallsMar 30, 2018

Mr. Shahzad Ali On Phone To Souq Service
Hello


Sir i received other model bluetooth
I do not want this

I want to change please change this item.

Reply
Customer care female
Ms. dharm singh CallsJun 01, 2017

Ms. dharm singh On Phone To Souq Service
Samsung edge seven (128 gb) i bought this phone on 29/05/2017. But its not working properly. Showing some unlock symbol in screen and its to hot. Attached photo of that issue. Please refund or change the product as soon as possible. My num is +971557174775.

Reply
Customer care male
Mr. Anees Ahmed CallsMay 14, 2018

Mr. Anees Ahmed On Phone To Souq Service
I booked shipment number 1001083464748

and today's morning i received message your product is out for delivery, but still i am awaiting for the call or delivery
also i spoken to your team member he advised me one more number
while contacting on given number they were using unfortunately v

i think you shipped this cargo with unfortunate company they advise me they will deliver at 9pm in fact i have already mention on web site tmy add is wor add and we work only till five pm.

Reply
Customer care male
Mr. Jahfar Kakkamoolakkal CallsAug 22, 2018

Mr. Jahfar Kakkamoolakkal On Phone To Souq Service
My iphone7 is not working now
iam living in buraidah al qassim
my phone number is 00966559737394
please accept my request immediatly thank you.

Reply
Customer care male
Mr. Asif Ahmed CallsDec 18, 2017

Mr. Asif Ahmed On Phone To Souq Service
Neocell collagen supplement powder is different from what I placed order, the color of the box is different from the box which is available in the chemist shop, is it duplicate items, duplicate medicines you selling, .

Reply
Customer care male
Mr. Anees CallsSep 11, 2018

Mr. Anees On Phone To Souq Service
I had ordered two shoes pairs, after getting them, i found the sole of one shoe piece has a small hole in it. I want to send it back to you, is there any way.

Reply
Customer care male
Mr. Yunus CallsJul 24, 2017

Mr. Yunus On Phone To Souq Service
I need a Samsung glaxy j three pro in black color tell me total expenditure for pakistan how to send money procedure.

Reply
Customer care male
Mr. Patnam Babu CallsSep 20, 2016

Mr. Patnam Babu On Phone To Souq Service
This is inform to you, i Mr P. Babu perched in innjoo tab f2 pro, touch screen damage how to spare available. I am searching in jubailmarket, but not available.

Reply
Customer care male
Mr. Imad Hashim CallsSep 17, 2016

Mr. Imad Hashim On Phone To Souq Service
My phone is not working, Lenovo Zuk Z1. Its just stopped.

Reply
Customer care male
Mr. Naseem CallsSep 04, 2016

I have buy a innjoo one 3g HD from Souq and its touch is not working properly. I need its spare can you courier to India because I am in India please reply me.

Reply
Customer care male
Mr. Augosto Longalong CallsAug 26, 2016

Mr. Augosto Longalong On Phone To Souq Service
Hi ma'am/sir I buy 3pcs bluetooth headset. 2pcs are good condition. and the remaining (1) is not. The problem is volume. Kindly respond my message. Thank you.

Reply
Customer care male
Mr. Himanshu Saklani CallsAug 04, 2016

Before three month ago I was buy gionee marthan m5 buy in Souq.com parsantly phone screen not working where I repair my phone here is not gionee service center iam in KSA Riyadh. So please help me.

Reply
Customer care male
Mr. Muhammad Ali CallsJul 16, 2016

Mr. Muhammad Ali On Phone To Souq Service
Where my order
My order number 1060836821876.

Reply
Customer care male
Mr. Arputharaj CallsJul 14, 2016

i purchased one HTC one A9 mobile on 11-July-2016, amount 82. 008 kuwait dinar debited from my account, but order statement not got from Souq, i attached bank statement, kindly take necessary action. Already i sent compliants through mail and phone also, no reply. Regards,
Arputharaj
00965-65677492.

Reply
Customer care male
Mr. Babar Ali CallsJul 03, 2016

Mr. Babar Ali On Phone To Souq Service
Sir/ madam
i need the driving job
if have possible
i have driving license

sir any suitable work give me please.

Reply
Customer care male
Mr. A Digby CallsJul 03, 2016

Mr. A Digby On Phone To Souq Service
Order 1067849433078, Ticket 6107602. My brand new tablet has died. Black Screen. Does not work. I raised a ticket, but NOTHING HAS HAPPENED. How come ? WHAT ARE YOU DOING ABOUT IT .

Reply
Customer care male
Mr. Shokatkhan CallsJun 23, 2016

Mr. Shokatkhan On Phone To Souq Service
Hi i am Shokatkhan today coming HP diliveri, but no installé Windows please answar.

Reply
Customer care male
Mr. Asif Saleem CallsJun 19, 2016

Sir my name is hafiz asif I'm buy one mobile infinix x506 before one year butt this time problem is screen teach is cracked where change this screen please help me i will cal Souq service center we are do not no.

Reply
Customer care male
Mr. Modesh Kumar CallsJun 07, 2016

Mr. Modesh Kumar On Phone To Souq Service
I had ordered for two casio watcheswhen I received the delivery only one watch is found, but the delivery receipt is showing contains two casio watches. Please check this. My ID in the receipt is 1040844573386/23427761/ KG/06/06/2016


Modesh Kumar
050 3284118
055 9287995.

Reply
Customer care female
Ms. Lerma L.mendoza CallsJun 02, 2016

Ms. Lerma L.mendoza On Phone To Souq Service
I buy online for this item Kids Rides on Motorcyle )Blue color)
ZH9886-ZB). We assemblethis motor after finish it it is not working only
light. I need your immediate action regarding this complain. Thanks,

Lerma Mendoza
Mob. 050 8565420.

Reply
Customer care male
Mr. Arn K Mathew CallsMay 10, 2016

Hello,
I made an order on 3rd may 2016 with order ID- 1060839937890, it almost seven days till now I didn't received my product or any sought of confirmation from your side regarding the status of order, am so disparate with the service of Souq.com this time not even reply for my mail, i have never faced this kinds of issues from Souq in any of my previous purchase,
I kindly request you to look into this issue as soon as possible before i move to next step. Regards

Arun K Mathew
Mob 0562825297.

Reply
Customer care male
Mr. Rafiya Sheth CallsMay 03, 2016

Mr. Rafiya Sheth On Phone To Souq Service
Hi. I am not able to contact by telephone. Can yo sggest me email address to contact?.

Reply
Customer care male
Mr. Elias Chamoun CallsMay 03, 2016

Mr. Elias Chamoun On Phone To Souq Service
Dear,

For whom it may concern, (or please forward my request to the concerned department)

Kindly note that on 02/05/2016, a fraudulent transaction occurred on our client card 469581****5969, on your website, detail as follow:

- Date: 02/05/2016
- Amount: 1, 823. 20 USD
- Authorization 087936


Kindly note that this transaction is a fraud transaction and our client does not recognize this transaction and never participated in it. So please appreciate your assistance in cancelling or blocking this transactions as fraudulent. Appreciate your reply,

Thank you and Best Regards.

Reply
Customer care male
Mr. Abdul Qadir Rizvi CallsApr 18, 2016

I have purchased one watch from Souq of 108sr and payment was done through my credit card, but money was deducted two times for one qty only. I have already checked with my bank and they said it was cut twice from Souq. Pl get back to me as soon as possible. Mob: 0530814149.

Reply
Customer care female
Ms. Rachel Espera CallsApr 11, 2016

Transaction HistoryCredit Account Number 523968XXXXXX6001 Active Principle Card523968XXXXXX6001MasterCard TitaniumDateTransaction TypeDescriptionAmount SARStatement Date04/04/2016CASH ADVANCESouq COM KSA-335. 00Next statement04/04/2016DEBITCREDIT SHIELD29. 2404/04/201601/04/2016CASH ADVANCESouq COM KSA304. 0004/04/201601/04/2016CASH ADVANCESouq COM KSA335. 0004/04/201636my cancellation of the item Samsung is still not return the money of 335 sr on my credit account. Pls.

Reply
Customer care male
Mr. Mohsin Khan CallsMar 22, 2016

Mr. Mohsin Khan On Phone To Souq Service
Dear Sir / Madam,

Items Shipped Today - Order ID: 3079812963174

I have purchased a Samsung Galaxy Tab four SM-T231 - seven Inch, 8GB, 3G, Wifi, White from you through Aramex and found the packet open during the delivery. When I checked inside, the ear phone was missing. Is this item is coming with an ear phone or not? Kindly advise me about this and from where I can get the same from you. Awaiting for your kind response by return. Kind regards, (???? ???????)


Mohsin Khan | Accounting Assistant
HYUNDAI / MEEDCO
ST-38D and ST-38E Saudi Arabia
P. O. BOX: 599, ABQAIQ: 31992
KINGDOM OF SAUDI ARABIA
Email: mohsin. Khan. Mcp@gmail.com
Mobile : +966 5361-70180.

Reply
Customer care male
Mr. Radhakrishnan CallsFeb 19, 2016

Mr. Radhakrishnan On Phone To Souq Service
Good morning
Regarding my Samsung galaxy note edge buying 13. 02. 2016, but this moment not working. So please replace this mobile

Thanks with regards.

Reply
Customer care male
Mr. Radhakrishnan CallsFeb 19, 2016

Mr. Radhakrishnan On Phone To Souq Service
Good morning. Regarding my Samsung galaxy note edge baying 13. 02. 16, but this mobile numberte working this moment. Order number 1020812828755 so please re plaice this mobile. Thanks with regards. Radhakrishnan .

Reply
Souq Customer Service Care Phone Number 253776
Mr. Anwar Alam CallsFeb 08, 2016

Mobily data-sim Activation

Anwar Alam
to mobily_act
2 days agoDetails
Hi,

As per the telephonic conversation had with your customer care executive please find attached iqama copy for SIM activation, details of the data SIM are provided below:

Sim Serial number 8996633113212914639. Souq order number is 3021867246926
2 attachments
Attachment
IMG_0012. Pdf

Anwar Alam
to mobily_act
2 hours agoDetails
2 attachments
Attachment
IMG_0012. Pdf
Reply
Forward
(no subject)
5 Mar 2014
me.

Souq Phone Number Customer Care Service
Reply
Customer care male
Mr. Sanket Sehgal CallsFeb 05, 2016

I have taken a laptop from Souq. I found it was damaged, but they dint return. They cheat us.

Reply
Customer care female
Ms. Sarah Varcoe CallsNov 26, 2015

Ms. Sarah Varcoe On Phone To Souq Service
Please place your contact numbe on your website - when you click on contact us there is only a facility to send an email - very annoying - I had to Google your customer service number.

Reply
Customer care user complaints