Tiger Airways Singapore Customer Service Phone Number

Phone Number of Tiger Airways Singapore is +65-3157-6434, 1-800-81-6756, 1-800-852-7146 .
Tiger Airways Singapore Pte Ltd is a well known airline based in Singapore which provides low-cost airline services to approximately 50 national and international destinations worldwide. The airline is doing air-travel business as Tigerair. It primarily serves to several regional destinations in China, Southeast Asia and Australia. The airline has its main hubs at Singapore Changi Airport. It is a business part of Tiger Airways Holdings, a Singapore based leading airline and aircraft management company. Tiger Airways Singapore offers flights to routes over 14 countries in the Asia Pacific. The airline has a fleet of 49 aircrafts which comprised in Airbus A320-family aircraft.
Official Contact Number for General Inquiries of Tiger Airways Singapore
Phone Number: +65-3157-6434
Contact Number for General Support Tiger Airways Singapore
Phone Number: 1-800-81-6756
Additional Contact Number for Additional Information or Know About Tiger Airways
Phone Number: 1-800-852-7146

Tiger Airways Singapore Pte Ltd was originally embarked on December 12, 2003. The airline was commenced its air-travel business in 2004 through launching flights from Singapore to Bangkok. Today, Tiger Airways Singapore Pte Ltd provides high-standard flight services from Singapore to Hong Kong, Guangzhou, Penang, Ho Chi Minh City, Kuala Lumpur, Bangkok, Haikou, Taipei, Jakarta, Chennai, Tiruchirapalli, Shenzhen, Manila and Krabi destinations with safety and reliability.


Tiger Airways Singapore Address


The address of Tiger Airways Singapore is Changi Airport Post Office, Post Box: 181, Singapore 918147.

Tiger Airways Singapore Website


The Website of Tiger Airways Singapore is www.tigerair.com.

Tiger Airways Singapore Customer Support Service Phone Number


The customer support phone number of Tiger Airways Singapore is +65-3157-6434, 1-800-81-6756, 1-800-852-7146 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Tiger Airways Singapore Service Center and Tiger Airways Singapore customer service phone number is given below. The helpline of Tiger Airways Singapore customer service phone number may or may not be toll free.

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Tiger Airways Singapore Phone Number Customer Service

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Tiger Airways Singapore Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Raymond Yap CallsSep 12, 2016

Mr. Raymond Yap On Phone To Tiger Airways Singapore Service
Hi, I booked a return flight for my wife, booking reference NEMSFB from Manila to Singapore on ten Sept with return on 12 Sept. However, she missed her flight TR 2729 on ten Sept, but instead of assisting her by advising her what to do, your staff at the check-in counter just told her that the flight was closed. I tried calling your office to try and find out what I can do here in Singapore to change this flight, but unfortunately your office was not operating at the early hours. I had no choice, but to booked another ticket on flight TR 2727 on the same day. As your Manila check-in counter staff wasn't helpful at all, is there any recourse for a partial refund for the missed flight TR 2729 on ten Sept 2016. Your response on this matter is greatly appreciated. Thank you,
Raymond Yap
Mobile 82186627.

Reply
Customer care male
Mr. Glen Patino CallsSep 01, 2016

Mr. Glen Patino On Phone To Tiger Airways Singapore Service
Hi TigerAir,

I would like to change my Stepson's booking. Booking Reference JE3INR
Passenger France Ocampo Zapanta

I could not access this on Manage my booking. Regards,

Glen
Australia Phone +61402749707.

Reply
Customer care female
Ms. Pak Hye-ryeon CallsAug 22, 2016

Ms. Pak Hye-ryeon On Phone To Tiger Airways Singapore Service
I booked some tickets, sydney-melbourne. (return) The payment is successully processed. But I could't receive CONFIRM EMAIL. And i can not find my booking on tigerair website. How do i have to do?

- BOOKING REFERENCE NUMBER : VY9RTG
- NAME : PAK / HYE-RYEON.

Reply
Customer care female
Ms. Pak Hye-ryeon CallsAug 22, 2016

Ms. Pak Hye-ryeon On Phone To Tiger Airways Singapore Service
I booked some tickets, sydney - melbourne (return) on mobile. I have a booking reference number. (VY9RTG)
and the payment is success. (i gave payment confirm txt messege)

BUT I could't receive the confirm mail. And on website, i can not find my booking. How do i have to do?

- NAME : PAK / HYE-RYEON
- REFERENCE NUMBER : VY9RTG.

Reply
Customer care female
Ms. Sun Mi,choi CallsAug 17, 2016

Ms. Sun Mi,choi On Phone To Tiger Airways Singapore Service
Melbourne, Australia- Sydney I booked a flight. I feel i input the incorrect passport information(the date of one's birth)

How can you solve?

Please check the passport information

Booking reference YB214Q
name: YOOJIN RA
Date of birth : 29 APR 1988.

Reply
Customer care female
Ms. Yseen CallsJul 29, 2016

Ms. Yseen On Phone To Tiger Airways Singapore Service
I was at changi airport terminal two, tigerair's service counter, and wanted to inquire if my printed ticket required validation or I could just enter departure hall straight. There was a queue, though not long, but I waited for quite a bit. When it was finally my turn, a middle-aged Chinese woman cut the queue and directly handed her ticket to the tigerair staff right in front of my face, disregarding us in the queue. To my dismay, the staff actually took her ticket and just told me to wait. I was appalled at the unprofessionalism of this staff. He was a male tigerair staff working at the service counter in between row 11 and 12 in terminal two, and this incident happened on 29 July exactly at 6pm. I would suggest tigerair to train its staff on basic courtesy and professionalism and how to handle situations like this fairly.

Reply
Customer care male
Mr. Muthukrishnan CallsJun 24, 2016

Mr. Muthukrishnan On Phone To Tiger Airways Singapore Service
Hi I am Muthukrishnan i buy air ticket Jun 30th already. Me and my wife separate ticket. Confirmation number is (1)FCZ5UX, (2)AYQE9X Singapore to trichy June 30th 11. 05pm. I need to change the air ticket because my wife unfit to travel for health problem. I need to bring her safely to trichy. I spend more money to medical expences and air ticket. one time i change the air ticket date already. So please help me i request you to change the airticket without any charges. Hope to hear your favorable reply. Below i attached medical certificate. Thanks and Regards Muthukrishnan mobile: 65 90539143.

Reply
Customer care female
Ms. Hyeonjin Kim CallsJun 20, 2016

Ms. Hyeonjin Kim On Phone To Tiger Airways Singapore Service
Phone number +82 01066557311
e-mail hyeonjingood@naver.com

I'm Hyeonjin Kim
I made a flight reservation from TAE to TPE on 18 August 2016 and another reservation from TPE to TAE on 23 Aug 2016. I saw a "reservation waiting" sign and I thaught it was done. But no withdraw from my bank account. I want to know what's going on. How long do I have to wait for the payment?
Did the reservation accepted?.

Reply
Customer care male
Mr. Red Gondra CallsJun 10, 2016

Mr. Red Gondra On Phone To Tiger Airways Singapore Service
I'm doing booking using POSB GO CARD (Master debit card), but it does not accept by your system. I am wondering why only TIGERAIR does not accept it. I tried also to register on your web ONLINE registration, but it is the same. Kindly check if this is related:

a. I renew my passport
b. I changed my spoiled POSB GO CARD and now new. Kindly take note, I already called and asked DBS-POSB and they say there is no problem on their system. I also called your customer service by the phone, but they do not know either. Urgent Help.

Reply
Customer care male
Mr. Juwon Choi CallsJun 07, 2016

Mr. Juwon Choi On Phone To Tiger Airways Singapore Service
Hello
I have made reservation a flight ticket from Nagoya to Taipei(14/06/2016), but I did't write my booking information. I want to check my itinerary. Could you send me my booking information?

Passport : M25881381
SOUTH KOREA
EX DAY:15/09/2024

Thank you.

Reply
Customer care female
Ms. Yeonhwa Moon CallsMay 30, 2016

Ms. Yeonhwa Moon On Phone To Tiger Airways Singapore Service
I am Yeonhwa Moon , a Korean National. I write you this letter to ask for clarifications regarding my pending reservation. Yesterday (May 29, 2016) I sent my personal information to your online page for plane reservation from the Philippines to Singapore flight, but then it came out that it's pending. I changed another card for the second time and fill up the information needed, but still it's pending. My concern is I want to know if my reservation is succesful or not. I'm hoping for your response regarding this matter. Thank you.

Reply
Customer care male
Mr. Tan Chai Hua CallsMay 10, 2016

Mr. Tan Chai Hua On Phone To Tiger Airways Singapore Service
Dear sir / madam,

I had make an online booking with easybook for the shuttle bus transfer service from jb ciq to changi airport (round trip by transtar), after that i found from website, tigerair do provide the free shuttle bus transfer service as well with air ticket purchase. Is there anyway i can claim back my money?.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 252599
Mr. Yeonghun Park CallsJan 28, 2016

Mr. Yeonghun Park On Phone To Tiger Airways Singapore Service
Hello My name is Yeonghun Park . I booked ticket(departure from Hanoi to Singapore). Anh I didn't receve any e-ticket and cofirm mail. I hope to know my booking number and confirm mail. My email adress is pyh782@naver.com Please send my booking information. Thanks you.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 248685
Mr. Minsoo Kim CallsDec 21, 2015

Mr. Minsoo Kim On Phone To Tiger Airways Singapore Service
Dear Tiger Airway, I was trying to make reservation for flight schedule from NARITA to KAOHSIUNG for two adults at 12/20(sun). But an error occured while I was going to do a payment. As I had not received the e-mail for confirmation, so I thought the reservation did not be completed. After that I tried to make it again by my wife's account and credit card, but same situation occured. But when I asked Japanese branch this morning, they said both two reservations have been made kind of double booking. SO I want to cancle one of them (the one which is made by Mrs. SHIM, EUN KYUNG). Our passenger information and flight schedule is as below. Mr. KIM, MINSOOMrs. SHIM, EUNKYUNG4/29 (Fri)NARITA to KAOHSIUNG5/6 (Fri) KAOHSIUNG to NARITAThe one that is made by Minsoo Kim is OK, but I want to cancel another one that is made by Eunkyung Shim. And please send me the confirmation e-mail to kmss1002@hotmail.com(and eunkarma@gmail.com), if possible.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 248680
Mr. Minsoo Kim CallsDec 21, 2015

Mr. Minsoo Kim On Phone To Tiger Airways Singapore Service
Dear Tiger Airway, I was trying to make reservation for flight schedule from NARITA to KAOHSIUNG for two adults at 12/20(sun). But an error occured while I was going to do a payment. As I had not received the e-mail for confirmaion, so I thought the reservation did not be completed. After that I tried to make it again by my wife's account and credit card, but same situation occured. But when I asked Japanese branch this morning, they said both two reservations have been made kind of double booking. So I want to cancel one of them (the one which is made by Mrs. SHIM, EUN KYUNG). Our passenger information and flight schedule is as below. Mr. KIM, MINSOOMrs. SHIM, EUN KYUNG4/29(Fri) NARITA to KAOHSIUNG5/6 (Fri) KAOHSIUNG to NARITAThe one that is made by Minsoo Kim is OK, but I want to cancel another one that is made by Eunkyung Shim. And please send me the confirmation e-mail to kmss1002@hotmail.com(and eunkarma@gmail.com), if possible.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 247643
Mr. Yash Jain CallsDec 11, 2015

Mr. Yash Jain On Phone To Tiger Airways Singapore Service
Tiger air airline pnr eyc5mqwith reference to the above pnr, i request to reschedule my travel plan from 1sr april 2016 bali to Chennai(india) to 14 dec on wards as i an facing health problem and i want to go back to my india, please do the needful as a humble request. your immediate action will be highly appreciated. my mobile no is 919884541414.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 244457
Ms. Hyunyoung Shin CallsNov 10, 2015

Ms. Hyunyoung Shin On Phone To Tiger Airways Singapore Service
Hi. I booked flight ticket from Sydney to Goldcoast on TIGERAIR. I want checking my booking information on TIGERAIR website. But i forgot my booking confirmation number. Could you send my booking number? My info is WEBSITE ID : deerubi@naver.comFIRST NAME : HYUNYOUNGLAST NAME : SHINUSED CARD NUMBER : 4023-6700-0434-6610 / (05/2020) / SHIN HYUN YOUNG / VISA Thank you.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 236901
Mr. GWANGSE GO CallsAug 30, 2015

Mr. GWANGSE GO On Phone To Tiger Airways Singapore Service
Hi, My name is Gwangse Go from Republic of Korea. I reserved flight from Sydney to Melbourne (Round Trip) on 11Aug2015. My confirmation Number is NE8LXH. Although passed few days, I do not have any confirm mail from your website. I think that my e-mail address makes some problem for reservation. So I want to receive the confirm mail through other e-mail address. If you do not mind, please resend the confirm mail below address by tomorrow:kogump@naver.comSincerly, Thanks.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 233614
Ms. Jiyoung Noh CallsJul 29, 2015

Ms. Jiyoung Noh On Phone To Tiger Airways Singapore Service
My name is Jiyoung Noh . (from South Korea)I reserved a flight(2 tickets) from Gold Coast to Sydney two days ago. But I have not received confirm e-mail yet. I hope to know my booking number and confirm e-mail like e-ticket. My email address is missnoji@hanmail. Please give me your help.

Reply
Tiger Airways Singapore Customer Service Care Phone Number 228791
Mr. Seongjung Kang CallsMay 24, 2015

Mr. Seongjung Kang On Phone To Tiger Airways Singapore Service
I'm a Korean and do not speak English very well, so I'm asking not by phone, but by letters. I was booking flights using my computer when there occurred some errors with the payment being made, and I couldn't check out the booking number on the screen. I haven't received e-tickets, either. I couldn't know I bought the ticket so, I booked the ticket by another companyI want to make sure that my booking is properly made and know the booking number. Otherwise I want to cancel the ticketFollowings are my booking information. Name : Seongjung Kang Date : OCT 28, 2015Departure-Destination : Brisbane to MelbourneTime : 21:15~my e mail : nadaoov21@naver.com or ksj7304@gmail.com.

Reply
Customer care female
Ms. been choi CallsFeb 17, 2015

Ms. been choi On Phone To Tiger Airways Singapore Service
I booked tickets yesterday. But I can not get confirm mail. The confirmation number is NC3C6K (been choi, sungho hwang) Please check and send confirm mail to chlqls88@hanmail.net If that e-mail is not possible, please send to nahaha22@gmail.com Thank you.

Reply
Customer care female
Ms. HYEJINLEE CallsFeb 05, 2015

Ms. HYEJINLEE On Phone To Tiger Airways Singapore Service
I booked tickets(departing from Adelaide to Melbourne tomorrow 6:45pm) few days ago. And I didn't receive any e-tickets. There are three tickets I booked. (Hyejin Lee, Ahrom Kang, Yeongju HONG)The confirmation number is OEJE3R. Please check and send e-tickets to Hyejinlee94@hanmail. Net until tonight. If that e-mail is not possible, please send to lhj11032001@naver.comThank you.

Reply
Customer care female
Ms. Eunji Jo CallsNov 13, 2014

Ms. Eunji Jo On Phone To Tiger Airways Singapore Service
Hello
My name is EunjiJo. (from South Korea)
I'm just booking flight from Gold Coast to Sydney at your site. But I can not get confirm mail. I hope to know my booking number and confirm mail like e-ticket. My email address is hey_hey_@hanmail. Net or proteindw@naver.com. Please send my booking information ASAP. Thank you
My phone number is 821030781757).

Reply
Customer care male
Mr. Muralidheen Ganesan CallsApr 30, 2014

Mr. Muralidheen Ganesan On Phone To Tiger Airways Singapore Service
Dear sir,
yesterday i am booking a flight ticket Singapore to tiruchirapalli. My ticket reference number is cb7e9k
booking date is tuesday 29 April 2014 (utc ).
My name is muralidheen ganesan, but my name is wrongly
one letter. Maralidheen ganesan. How can i change
this letter. Could you help me please?

Reply
Customer care female
Ms. Jenny Chan CallsNov 12, 2013

Ms. Jenny Chan On Phone To Tiger Airways Singapore Service
How to enter and book for my indonesian maid who does not have a first and last name. She only has one name tarni and nothing else, but when i try to book online for her the system does not accept with no last name besides entering a full name for her. Please advise accordingly and quickly as i need to book for her return airfare from Singapore to yogjarkata. And regards, Jenny chan.

Reply
Customer care female
Ms. Han Juat Boey CallsOct 21, 2013

Ms. Han Juat Boey On Phone To Tiger Airways Singapore Service
Hi,

I booked and paid online for a one-way ticket dated 14 December 13 to Jakarta last night for Ms Hayani. Up til now, I have not received any air ticket (pdf) yet.

Her name is a single name - Ms Hayani, but the system is unable to accept this, please check and advise.

My email address is juathan@gmail.com

Reply
Customer care female
Ms. Cheah Choy Hoong CallsOct 08, 2013

Ms. Cheah Choy Hoong On Phone To Tiger Airways Singapore Service
My flight was delayed from Taipei on six October to Singapore. The airline counter gave us a flight delay letter which indicate the wrong timing and i cannot use this letter as a support for insurance claim. Tried to call the Customer Service, the staffs are not able to assist me promotly.

Reply
Customer care male
Mr. Subramaniam Vijayan CallsOct 07, 2013

Mr. Subramaniam Vijayan On Phone To Tiger Airways Singapore Service
Please refer to my Booking K88FSW I was bill twice for the change of flight .It cannot be charged twice for Fare ,pASSENGER security Services Charge Avation Levy ,Passenger Service Charge ,Passenger Service and Security Charge Services Fee .My Details are available in my Booking referance

Reply
Customer care male
Mr. Baskar CallsOct 06, 2013

Mr. Baskar On Phone To Tiger Airways Singapore Service
Dear sir. I book flight ticket on 1st October My reference number is E7JC9G. Now I got one problem.My passport was missing.So I apply new passport can get on 10th October So any possible to change my passport no in my ticket. please let me know and help me sir. My e-mail id-baskarrajas78@gmail.com.

Reply
Customer care male
Mr. Lee Guan Hui CallsSep 23, 2013

Mr. Lee Guan Hui On Phone To Tiger Airways Singapore Service
Our luggage size is 54cm×38cm×23cm and weight is not above 10kg and is allow to bring to airplane and no need to chagre any fee for check in.When we check in at SG changi airport,staff of tiger airways is allow check in luggage without any fee and my luggage is qualified, but when check in at KL LCCT airport at tiger airways counter to come back SG changi airport, the staff call us to pay RM75 to check in ,but my luggage is qualified . She say is different rules between SG and KL. It cant be have this kind of rule in same company. My girlfriend was asking name of the staff,  she just piont out supervisor and say take phote of her go for complain. Even supervisor is not politenes with bad word reply to my girlfriend. It was so not professional treat us.Our flight depart time is 18.35, but even on 17.25 we have not get our luggage to check in. On the situatuon we have no choice to pay for check in.
I want have a nice explain and apologize to us asap.
My email address qp345792@nate.com

Reply
Customer care male
Mr. Lye Soon Chan CallsSep 09, 2013

Mr. Lye Soon Chan On Phone To Tiger Airways Singapore Service
On 27th August 2013, my wife and I flew from Penang to Singapore on TR2427. My baggage was damaged on arrival in Singapore and a report was filed through your agent at Changi Airport terminal 2. I completed the form and the gentleman said that he would send it to the claims dept. I followed up with an email to tigerclaims@ctplc.com and received a computer generated reply.

I return to Perth on 2nd September 2013 and follow up with another email and to date has not receive any response.

Your kind attention to the mater is much appreciated.

Reply
Customer care male
Mr. Chester Keiji Muraoka CallsAug 29, 2013

Mr. Chester Keiji Muraoka On Phone To Tiger Airways Singapore Service
I just moments ago tried to pay for online booking of ticket from Bangkok to Clark on the 22nd of November.
I used two different Bank of Hawaii debit cards, but was declined both times.
I do not have a credit card.
HOW DO I PAY.
For many years, as your steady customer, I've been using debit cards only. Why is your website refusing it this time?
Can I call a certain number and make my reservation by phone?
My email is mokeckm@aol.com

Reply
Customer care female
Ms. Maria Socorro Perez CallsAug 22, 2013

Ms. Maria Socorro Perez On Phone To Tiger Airways Singapore Service
X97B5T is our booking reference number one of the passenger, Leonardo Flores, my 80 year old father cannot make it and we would like to request consideration to get a full refund of his ticket. We live in pasay city in Manila. We experienced heavy flood brought about by the typhoon last Auugust 20 and 21. My father experienced great deal of stress, physical fatigue and he developed skin a skin disease on his feet which makes it very painful for him to walk caused by prolonged submersion in flood water. He can no longer join us and we have been trying to send an email to your manila office, but is not lucky enough to send it successfuly. I hope to hear from you soonest.

Thanks

Maria Socorro F. Perez
mimifperez@gmail.com

Reply
Customer care male
Mr. ERIC CHEW CallsAug 21, 2013

Mr. ERIC CHEW On Phone To Tiger Airways Singapore Service
I am a regularly customer of Tigerair, I find it very difficult to call in, or even change my Vietnamese friends air ticket. My phoe number 65 81802392. My email is ericchew246@gmail.com My name is ERIC CHEW, a Singaporean often help friends to purchase airtickets from Tigerair for friends in Singapore and Vietnam. I appreciate very much if can arrange for regular customer supporting Tigerair. Thank you. Hope to hear from you soonest.

Reply
Customer care male
Mr. Alan Gomez CallsAug 18, 2013

Mr. Alan Gomez On Phone To Tiger Airways Singapore Service
Dear Sir,
I had nearly two weeks ago sent an email with regards to my leaving a pair of spectacles on board a Tiger Air flight from Bangalore to Singapore.
I had lodged a complain to Lost and Found, but until now there has not been any acknowledgement or reply.

Appreciate if you could reply soonest.
Thank You.

Regards
Alan Gomez
Mobile: 98558987

Reply
Customer care male
Mr. Savarimuthu Arokkiasamy CallsAug 13, 2013

Mr. Savarimuthu Arokkiasamy On Phone To Tiger Airways Singapore Service
hi sir, This is Savarimuthu Arokkiasamy.Actually i booking for this friday 16.08.13 tigerairways.I forget my booking ID and also unfortunately i delete my mail the air ticket.Pls resend for me in my mail id. My mail id is c832c.sg@gmail.com Name: Savarimuthu Arokkiasamy.Actually Departure: Singapore ,Arrival: trichirapalli Date: 16.08.13 Time:9.20 pm and Departure: Trchirapalli, Arrival: Singapore Date:21.08.13 Time :11.45pm

Reply
Customer care male
Mr. Michael Lee CallsAug 12, 2013

Mr. Michael Lee On Phone To Tiger Airways Singapore Service
Dear Sir,

My confirmation number JEVNPB
4 Pax - Lee Tuck Teck Michael
Chua Siew Geok Maureen
Chua Hoe Soon
Lim Sai Ngoh

Due to an unforeseen circumstances, both Chua Hoe Soon and Lim Sai Ngoh ( both 85 years old, are unable to travel.

However both Lee Tuck Teck Michael and Chua Siew Geok Maureen, remains unchanged.

Kindly let me know the refundable sum as per stated aforesaid. Your reply shall be much appreciated.

HP 91457629

Reply
Customer care male
Mr. Fabio CallsAug 08, 2013

Mr. Fabio On Phone To Tiger Airways Singapore Service
Good morning, My name's Fabio D'Souza. I am writing from Italy. Yesterday i booked a flight on your site from Singapore to Krabi (confirmation number I48B9C), but the confirmation mail with PDF file didn't arrive... I tried many times to resend the email, but it still doesn't arrive.. I do not know what to do please help me thanks

Reply
Customer care female
Ms. Marzena CallsAug 07, 2013

Ms. Marzena On Phone To Tiger Airways Singapore Service
Dear Mrs/Mr
I bought four tickets from Singapore to Denpasar, I have had confirmation, but I haven't had official itinerary (admissible for check in). I was calling to Call Center and despite promises, I haven't received tickets.
Could you help me and send itinerary? Confirmation nr Q11YRB,TR 2288, 20 October 2013,4 passangers.
My email is marzena@campio.info
thank you :)

Reply
Customer care female
Ms. CHERYL PEARSON CallsJul 30, 2013

Ms. CHERYL PEARSON On Phone To Tiger Airways Singapore Service
Have been waiting over two months for a refund due to the flight being returned back to Melbourne because of fog in Perth. Tiger staff a Melbourne Airport offered passengers a refund, but as yet nothing has been received. Have phoned your call center twice only to be told that they will mark it urgent. When quizzed how long does this process usually takes I have been told 3-4 weeks - THIS SITUATION IS UNACCEPTABLE AND IT WAS NOT OUR FAULT. Come on Tiger and pay our refund! We paid you in good faith to get us from A to B which didn't happen. two MONTHS WAITING IS OVER THE TOP!

Reply
Customer care female
Ms. sanly CallsJul 29, 2013

Ms. sanly On Phone To Tiger Airways Singapore Service
When 23th June 2013 me and my friends flight back to jakarta, and tiger airways in Singapore allocate our seat which I had a reservation because the seat is full they said.and they promise to give us a compensation $600 for three person and will post it to our house, but it has been pass one month, the voucher still do not reach my house.

Reply
Customer care male
Mr. md masiur rahaman CallsJul 29, 2013

Mr. md masiur rahaman On Phone To Tiger Airways Singapore Service
Hi,
My booking reference number is KDBS5E, when i was booking, I type wrong email ID,so i have not received the itinerary. The correct ID is mdmasiur35@yahoo.com ,for forther information please call me +65 81378070

pls email me the itinerary this ID mdmasiur35@yahoo.com

thanks
md masiru rahaman
Email mdmasiur35@yahoo.com
HP number 65 81378070,

Reply
Customer care male
Mr. Mr Louis Muller CallsJul 26, 2013

Mr. Mr Louis Muller On Phone To Tiger Airways Singapore Service
I have been trying to book a flight to Singapore on the 31st July . I am in Phuket and I have had many attempts using my Australian debit mastercard with no success. I must fly on this day at 9.35 local time
Can you help ..? You will see I have made a few attempts for that booking
My Thai cell number is +66816079332.
Please contact me and lets fix this problem..

Many thanks,

LOUIS MULLER...

Reply
Customer care male
Mr. Veluchamy Saravanan CallsJul 16, 2013

Mr. Veluchamy Saravanan On Phone To Tiger Airways Singapore Service
hi sir, This is veluchamy saravanan .Actually i booking for yesterday 15.07.13 tigerairways.I never receive my booking thicket and also i never note conformed number the air ticket.Pls resend for me in my mail id. My mail id is vsaravanan2011@yahoo.com Name: Veluchamy Saravanan Departure: Singapore ,Arrival: trichirapalli Date: 05.10.13 Time: sin 08:40 -trz 10:25 am and Departure: Trchirapalli, Arrival: Singapore Date:13:10:13 Time trz 11:10 to sin 18:05

Reply
Customer care male
Mr. Shaik Riyaz CallsJul 15, 2013

Mr. Shaik Riyaz On Phone To Tiger Airways Singapore Service
Hi This is Shaik Riyaz

I purchased a flight ticket from Singapore to Hyderabad.But, I forgot to take print out and save it in my system. So, Kindly send a copy of my flight ticket as I need to fly on 16-07-2014. Following are my booking details
My flight number is TR2624
Departure time: 22.30
Pass Port number is E8691044
Pass port Expiry Date : 19-07-2014
Name as in travel document: Shaik Riyaz
Email : skshafi25@yahoo.com.sg
Hp : +65 98325556, 90520097

Kindly send the copy of my ticket as today I need to departure.
Thanks alot for your cooperation and support to us.
Shaik Riyaz.

Reply
Customer care female
Ms. lakshmi nellanat CallsJul 15, 2013

Ms. lakshmi nellanat On Phone To Tiger Airways Singapore Service
An error has occurred. Please try again. If the error persists, please contact the airline.
This booking is a duplicate of an existing booking, please call the call centres to retrieve your original booking.

Problem id is L4142535177252459

Reply
Customer care male
Mr. BALASUBRAMANIAN CHINNATHAMBY CHETTI CallsJul 08, 2013

Mr. BALASUBRAMANIAN CHINNATHAMBY CHETTI On Phone To Tiger Airways Singapore Service
NO PDF ITINERARY RECEIVED YET.
BOOKING DATE 27 June 2013

RESERVATION STATUS CONFIRMED
CONFIRMATION NUMBER F1LJGY

MY E MAIL ID balu.masha@gmail.com
URGENT PLEASE
CHINNATHAMBI C BALASUBRAMANIAN
(VIJAYALAKSHMI KRISHNAN)
1. TRV TO SIN TR2613 12 July 2013
2. SIN TO TRV TR2612 20 July 2013

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Customer care female
Ms. Ryz CallsJul 06, 2013

Ms. Ryz On Phone To Tiger Airways Singapore Service
I was really upset today,I was late15mins before clOsing gate because I came from night shift and rushing for my flight sched,I asked one staff from tiger airways to help me, but then he was scolding me back eventhough I exPlained my side he was rude in answering me...I had been a loyal passenger of tigerairways for 2years plus already, but because of this incident it made me sad and think not to book in this airline again! one incident I ignore after my flight,my luggage was totally wrecked,I never filed any complaint, but this incident tigerairways made me really upset and stressed!...no empathy:(((

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Customer care male
Mr. Liu Rui Lin CallsJul 04, 2013

Mr. Liu Rui Lin On Phone To Tiger Airways Singapore Service
Dear Sir/Madam,

I have been trying to book my flight to Cebu for the 15th July since yesterday using my Master Card and was not able to do so. I have done it many times using my Master Card and i would appreciate if you can enlighten me as to what the problem is this time round. My email address is rickyandrocky@gmail.com. Your early reply to my inquiry would be appreciated. Thanking you in advance

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Customer care male
Mr. Richard Lim CallsJul 03, 2013

Mr. Richard Lim On Phone To Tiger Airways Singapore Service
WHERE TO GET HELP TO CORRECTION OF PASSENGER NAME WRONGLY SPELL DURING ONLINE BOOKING??
I give up hope after trying every portal and link
Time spent of over ten hours trying to reach tiger to ask for correction of passenger
There must be a more friendly service while trying to maximize profit!
I this complaint still get no response.. i will put on facebook, twitter and any other media to broadcast to the world!
Since Tiger started flying to Vietnam, I spend no less than 100 trips between Sin-Sgn, Sin Hainan, Sin QZ. sIN CAMBODIA

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Customer care user complaints