Tignanello Customer Service Number Delineated Here With Complaints and Reviews
Ms. Mary Davis On Phone To Tignanello Service
I cannot reach you by phone and no one answers my email. I have a handbag that is peeling on the bottom and want to get it fixed. Why is it that your phone number does not go through. Over the years I have loved your handbags, but am shocked at the peeling taking place on this handbag. Please reach out to me.
Reply
I love your purses because they seem to be the right size with lots of pockets. However, I am a senior citizen and don’t have a lot of money so I usually buy my purses at TJ Max. But they have not had any Tignanello purses in a long time. Sr you not send any purses to the discount houses any more. I sure would like to hear from you.
Reply
My sister gave me a Tignanello handbag as a gift. I have only carried it 5-6 times. The last time I carried it the handles started to peel (I thought it was leather). I would like to replace the handles, they have screws so my cobbler should be able to put them on. I am sending pictures. I would pay for them. Please let me know. Thank you in advance for your efforts. Pamela Leone Phone is 914 815-6819 / e-mail : pamelab132@gmail.com.
Reply
Ms. Felicia On Phone To Tignanello Service
I am trying to reach Tigannello customer service, but have yet to reach anyone. I called several of the numbers provided on the internet as well as their website. The last time it rang 17 times and no answer, no message machine, nothing. How can I reach this company regarding a product that is defective?.
Reply
I recd your replacement handbag and it is nothing like the handbag I have. This handbag looks like a motor cycle mamas accessory to her bike. The quality does not even come close to my Tignanello handbag nor does the price I paid. I would never buy such a product from Tyler Rodan collection. I sent you pictures and details of my handbag and this replacement does not come close. I will not use it. Please advise. None of your telephone contact numbers work. What’s that about?.
Reply
I have a Tignanello crossbody purse that the strap broke on it and I would like to have it repaired. I've emailed you and also tried to contact you several times, but I am unable to get thru. Can you please contact me at 724-328-1777 or by email fordtruckfemale@yahoo.com. I would have taken photos, but I'm at work and the purse is at home. I can send them to you. Thank you.
Reply
Ms. Susan Froman On Phone To Tignanello Service
I would like to purchase a replacement strap for a crossbody bag. The bag still looks new, but the detachable strap may be vinyl and is unraveling. The color is a bright blue, but a black or other neutral detachable crossbody strap will work. The strap attaches to the bag with metal (silver) fasteners similar to a dog leash fastener. Thank you for your help.
Reply
Ms. Phyllis Rosenberg On Phone To Tignanello Service
Have had no response regarding a defect of the bag I purchased. Filed two email complaints and never got a response. Tried calling to no avail. Macy's wouldn't exchange bag as they no longer carry the line, so they told me. Wonder why your customer service is so terrible when your bags are so lovely.
Reply
I have a Tignanello handbag, tan, zipper top, handles and a shoulder strap. I have had the bag for a while and I love it. Just the right size, etc. Both the handles and shoulder straps are peeling. The body of the handbag is perfect looks new. I am so disappointed that this has happened and I can not use it. Please contact me and let me know what can be done.
Reply
Ms. Mary Wood On Phone To Tignanello Service
I bought a handbag approximate 15"x12", red, trimmed brown, in 2015 toward end of year and do not have ticket. I stored it away and used it again November 2016 only to discover leather trim, I assumed, started flaking. I believe the price was around $200 at the time, , I assumed all was leather, including trims, but obviously not. I have about four of your bags and never experience this, so was surprised. I Love the bag and wished you could replace or refinish trim or bag. I have the white, with pink and green trim and do not have that problem, Thank you.
Reply
Ms. Kristi On Phone To Tignanello Service
I love this brand. It's the only brand i purchase. I have a handbag that the straps are peeling. Is there any way to send it somewhere to get fixed? I live in Beaufort, Sc.
Reply
Ms. Virginia Parker On Phone To Tignanello Service
I am terribly disappointed with the fact that my beautiful purse is peeling I just began using it about two weeks ago and first the leather covering the inside magnet began to flake off. Since Sunday I've noticed more peeling on the front of the purse in three spots. It's a lovely dark red purse with six squares on the front, very stylish and soft with several compartments. I love it, but can not really wear it as a good dress purse in this condition. What recourse do I have?.
Reply
Ms. Carol On Phone To Tignanello Service
I have written and tried to call, but get a fast busy, so this is not a working number.
Reply
Ms. Taffy Walker On Phone To Tignanello Service
I sent you an email on 3/31/1948 along with pis attached of a defective purse and I've received no acknowledgment with regard to that email from your Customer Service Dept MY MOBILE IS 813-424-7687. However, you will need to leave a message with the name of the person calling and your call back number as I do not answer my phone for numbers I do not recognize due to too many spam calls. Thank you for your prompt attention to this matter.
Reply
The contact Tignanello phone number is NOT A WORKING NUMBER Please provide valid contact information.
Reply
Mr. Amy Goldstein On Phone To Tignanello Service
I recently purchased Smooth Operator convertible satchel. A couple of years ago I believe you made a similar purse with an interior wallet and I am wondering if it is still available.
Reply
Ms. Angela Ledington-fischer On Phone To Tignanello Service
I'm sending you the picture of the handle. The other was covered with some fabric that doesn't match and my repair person was very unhappy with how it looks. Please contact me. Thank you. Angela.
Reply
Ms. Angela Ledington-fischer On Phone To Tignanello Service
I purchased one of the totes that i LOVE and the straps which are not leather have fallen apart in less than a year. Macys will not return it with out a receipt. I have asked my shoe repair man to see if he could find the color of fabric even if it's vinyl to repair it. He cannot find anything. Please help. We did try some fabric i found here, but it looks awful. I can send you a picture if it helps. Please help me. I have owned many tignalello purses and love them. I know you stand by your quality. Thank you very much Angela.
Reply
I bought a Tignanello handbag towards the end of last year. I love the bag, but the rubber edge on one of the bag's handles is peeling off. Where can I send it to be fixed?
Thanks.
Reply
I have sent numerous messages by way of email to the customer service department. I get a response that someone will be contacting me very shortly. I have been waiting months. In short, I have a handbag, less than two years that is falling apart. Tignanello have been known for their quality and durability and I believe this should not have happened. I paid $189 for it at the local Macy's and they will not accept it back without a receipt, which I no longer have. They suggested I contact you. Please respond as quickly as possible. My phone number is 215-946-6617. Many thanks. Barbara Bonczyk .
Reply
Ms. Jean Parks On Phone To Tignanello Service
I am sending a photo of the broken clasp.
Reply
Ms. Jean Parks On Phone To Tignanello Service
The magnetic clip that closed the outside pocket of my handbag broke after a few uses. I didn't save the receipt. What should I do? Send a picture?.
Reply
Hi, I am a Tignanello purse lover and I have purchased many handbags over the years. One of my last purchases has not held up like I thought it should. I bought this the end of last summer and carried it for awhile, but his summer is when it had the most use. As you can see by the pictures it is falling apart at the handles and round leather at the pockets. I love this purse. Love the color, the style the size. I am enclosing a pictures so you can see the handles and front of purse. Thank you and I hope there is something you can do.
Reply
Ms. Joann Pacenti On Phone To Tignanello Service
Cannot get thru your customer service line, always get a busy signal.
Reply
I bought a Tignanello perfect pockets purse last year. After a few months of use the trim on the handles started to peel and the straps are cracking. I have tried calling, but always get a busy signal. I do not see any replies from other customer complaints. I assume you do not solve customer complaints and will switch to another designer for my purses.
Reply
Mr. Beverly Knaub On Phone To Tignanello Service
The handle on my purse pulled off, the purse was used very little and this happened I need to know what you can offer me to fix this issue I have pictures take a look.
Reply
I love my T69630 Classic Beauty Shopper Black/Brown. Well, I loved for a few weeks. The small decorative leather straps have fallen off and the purse does not function without these straps. There are a total of eight that holds the shoulder straps in place. Without these small straps, the purse falls apart. Most were lost while shopping. I do expect a purse with a purchase price of $185. 00 to be of use for some time. Will Tignanello replace? Repair?
I really do love this purse
Thank you for understanding. Sincerely,
Vickie Shurgott .
Reply
Ms. Tracy On Phone To Tignanello Service
My bag handle has completely worn. The leather has cracked and come off and the piping has peeled. The bag now looks cheap. I need a replacement handles and to have this repaired.
Reply
Ms. Dayna Mcnutt On Phone To Tignanello Service
I just purchased a black "pebble leather" bag T67020 perfect pockets medium tote. It says "Genuine leather on the tag. On your website it says "Made of supple pebble leather". It’s not 100% leather. There is leather in two small panels on front and back under the pockets. This is false advertisement Because there is some leather sewn into it in two small places its not "Genuine Leather" It's a genuine rip off. I wouldn’t had bought this if it was labeled correctly. What are you going to do about this I have purchased bags from you before that were mostly leather except the straps. That was disappointing, but at least the body of the bag was real. They are not quality bags if they are made from cheep man made materials. You think customers are idiots and can not tell the difference. Well I'm not them. Hopefully you will do something to make this right. Social media/word of mouth can go along way If I have no response I will be contacting consumer affairs. This is a illegal practice.
Reply
Ms. Barbara Quinn On Phone To Tignanello Service
The strap on my bag broke a little over a week from when I bought it. I have my tags, but can not find the receipt and the store won't take it without a receipt. May I return it to you?.
Reply
Ms. Anne H. Rojas On Phone To Tignanello Service
Have enjoyed your bags over the years. Recently put an older bag back into service--straps immediately began peeling. Rest of bag is as new. Cannot return to retailer as I do not remember where purchased. Please help.
Reply
Ms. Kathleen On Phone To Tignanello Service
I tried calling the phone number above several times and it states not a good number. When I tried to go through the website for a tech it's requiring an amount up front just to talk to someone. This is ridiculous. Is there no other way to contact a representative.
Reply
I bought a grey Tignanello cross body bay almost four years ago and it's peeling on the seems. I have several hand bags from your company and they are not peeling. Because I have several I do not use them for lengths of time, when I'm not using them I store them in bags and stuff paper in them so they keep their shape, so I do not know why this bag is peeling like that. please let me know how i can stop the peeling or is the bag just defective. the bag has a square pattern in front and a separate zipped compartment the depth of the bag. i don't have an image of the bag.
Reply
Ms. Jaclyn Beaulieu On Phone To Tignanello Service
The shoulder straps are cracking and wearing out. Would it be possible to get replacement shoulder straps? I originally bought the purse at Macy's two years ago. I just recently shopped for the same purse and they have discontinued the side pockets and the leather was not as good. I really love this purse with all the storage compartments. Look forward to your reply I hope you can help. I tried to download pics of the purse and shoulder straps. Do you have an email? Not sure if it downloaded. Thank you. Jaclyn Beaulieu .
Reply
Ms. Jeanne Wynne On Phone To Tignanello Service
Straps on bag have worn away. I would like them, or the bag, replaced. Website does not address this problem. No one contacted me after several complaints. Tried phone number, it is dead. Please have a human being, not an automatic reply, contact me.
Reply
Ms. Jo Ann Strauss On Phone To Tignanello Service
I am very disappointed in the quality of the handbags I purchased. I bought a orange tote maybe three years back and the stitching on the handle unraveled and looked terrible, I had to get rid of it. Then I noticed on a shoulder bag the leather peeling on the handle of the strap. I love the look of your bags, but I am unsure weather or not to purchase another. I purchased both of these at Macy's. I thought they were made to last longer than three or four years. They are seasonal bags so I would only use them a couple months out of the year. Jo Ann Strauss .
Reply
I had received a Tignanello handbag as a gift. I only used it for two weeks when I went on holidays. The leather on the bottom is peeling. I am outraged and so is the person who gave it to me. It was not a cheap handbag. I would like to have the handbag replaced.
Reply
Ms. Jeanette On Phone To Tignanello Service
This phone number is always busy, 24 hours a day. These people cannot be reached.I have a bag purchased two winters ago and it is literally falling apart. The ?leather? is peeling off on clothes and hands. Never saw leather do this. I sent a letter to the New York address, the letter was refused. Three forms to Customer Service, received a template that had NOTHING to do with the problem. Two different response to the same complaint. This handbag was not cheap, but it didn't last one season.
Reply
Ms. Carol H On Phone To Tignanello Service
I have purchased a hobo bag approximately two summers ago. It is my absolute favorite bag. The stitching has unraveled near the right side of the handle, which has put the integrity of the bag at risk. I do not have access to get it re sewn locally. Is there some way that you might be able to fix this? I love your bags and I am hoping that you offer customer support in resolving this issue. Thank you.
Reply
Ms. Kelly Samuels On Phone To Tignanello Service
I have a handbag that i just love. I purchased it last summer,used it for a short time and stored it through the winter months (it is white) and i live in minnesota! anyway the sewing has come loose between the outside pocket and it needs to be repaired or replaced, but i do not want to be without it for long. Please tell me that you stand behind your product and can somehow resolve this issue. I no longer have the receipt. I have never need to keep those for a quality product as this.
Please advise and let me know my options.
Thank you.
Reply
