Edreams Uk Customer Service Phone Number

Phone Number of Edreams Uk is 00800 1007937, +34 93 4454414. .
Edreams Uk is the part of ODIGEO Group. It is basically an online travel agency which offers services like hotel, travel insurance, Holiday Packages, hotels, railway ticket and car rentals. Edreams Uk was founded in 1999 in Silicon Valley. The headquartered situated in Barcelona, Milan. Edreams Uk is owned by Javier James Hare and Perez-Tenessa de Block. It provides its services to over 29 countries worldwide and it also offers above 100 airlines on various routes. Edreams Uk Company offers airline services to countless passengers to travel different regions of the world at the most cheapest fares. The Company is known for its efficient, comfortable and cheapest airline services. Edreams Uk is that it likewise gives online flight administrations for the ease and benefit of the travelers and they can utilize the online administrations to book flights, book online accommodations and in addition travelers can utilize the administrations to book inns, hire cars and different housing in the compartments where they need to travel.

Edreams Uk Company Some State Wise Customer Service Numbers


Edreams Uk is the world wide prominent Company that offers wide range of services related with Airline, Hotel bookings, Car hiring, Book accommodations and other related services. The Company offers these services in different regions of the Globe like UK, USA, Singapore, Hong Kong, India, Thailand and much more other places of the world. Moreover for the benefit of the customers the Company also offers plenty of state wise customer service numbers. Some of the essential state-wise customer service numbers of Edreams Uk Company are as follows:
  • Edreams UK and Ireland customer service Phone number: 0333 300 0297
  • Edreams USA Phone number: +1 929 270 4024
  • Canada Edreams Phone number: +1 438 800 3526
  • Phone number For Edreams Australia: 1300 330 719
  • Phone number For Edreams New Zealand: 9 801 0262
  • Singapore Customer service number: +65 3158 1395
  • Customer service number UAE: 800 0357 02738
  • Edreams Philippines Customer service number: +65 3158 1395
  • Customer service number for South Africa: 011 8856250
  • Hong Kong Customer service number: 580 81224
  • Customer service number for Thailand: 001800 1562061885
  • Customer service number for Indonesia: +65 3158 1395
  • Customer service number for Egypt: 800 00 00 619


Other Essential And Useful Customer Service Numbers Of Edreams Uk Company


  • For hotel bookings, airline services call at: 00800 1007937
    New bookings: 0871 2770709, - from Monday to Friday: 8am to 8.30pm, Saturdays: 8.30am to 5pm and Sundays: 9am to 6pm.
  • Edreams Uk Post-booking enquiries: 0333 300 0297.
  • If you are abroad please call: +34 934920534
  • Edreams Uk Alternative helpdesk number: 0844 338 8300
  • Booking and Customer Service Centre international phone number: 00800 55 88 55 00



Edreams Uk Address


The address of Edreams Uk is 73/75, Mortimer Street London W1W 7SQ, United Kingdom.

Edreams Uk Email Address


The email address of Edreams Uk is customerservice-uk@edreams.com.

Edreams Uk Website


The Website of Edreams Uk is www.edreams.in.

Edreams Uk contact person


The contact person of Edreams Uk is Na.

Edreams Uk Customer Support Service Phone Number


The customer support phone number of Edreams Uk is 00800 1007937, +34 93 4454414. (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Edreams Uk Service Center and Edreams Uk customer service phone number is given below. The helpline of Edreams Uk customer service phone number may or may not be toll free.

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Edreams Uk Phone Number Customer Service

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Edreams Uk Source of Knowledge


www.edreams.in/engine/call_center/
www.edreams.in/flights/
www.edreams.co.uk/customer-service/
www.edreams.in

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Edreams Uk Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Thomas Livingston CallsJun 02, 2018

Mr. Thomas Livingston On Phone To Edreams Uk Service
Hi, I tried to book a flight from Gatwick to Cork for Nuala Carey on flight today at 15. 55. Money has come out of my bank visa debit card last four numbers 8583. Can you tell me if flight is booked? The booking your trip window has been open since last night with no details or email sent to me. My friend is stuck in London. I need an immediate response, please. I tried phoning your phone numbers and couldn't get through.

Reply
Customer care male
Mr. Ian D Urquhatr CallsOct 12, 2018

Mr. Ian D Urquhatr On Phone To Edreams Uk Service
This is very frustrating. Can you please contact me by my mobile
(no. 07592656476 or my Email (below).

Reply
Customer care male
Mr. Ian D Urquhart CallsOct 12, 2018

Mr. Ian D Urquhart On Phone To Edreams Uk Service
MOBILE NO. 07592656476
CAN YOU PLEASE CONTACT ME.

Reply
Customer care male
Mr. Ian D Urquhart CallsOct 12, 2018

Mr. Ian D Urquhart On Phone To Edreams Uk Service
Hi. I have paid Edreams TWICE FOR THE SAME RETURN FLIGHT FROM GLASGOW pik to
FARO PORTUGAL. ON THE 15THNOVEMBER 2018. COULD YOU PLEASE INVESTIGATE AND ADVISE. Thank you
ian Urquhart. RES. NO 1. 3878350504
RES. NO 2. 3873884079.

Reply
Customer care male
Mr. Mihai CallsJul 19, 2017

Mr. Mihai On Phone To Edreams Uk Service
I can not dial any phone from your company i send several emails today i wanted to add one more lagguage off 23 kg it's asking me 75 euros extra to do soMy confirmation email charge say 162 euros i just check out on bank charge was 185 euros why?.

Reply
Customer care female
Ms. Theresa Lynch CallsJul 14, 2017

Ms. Theresa Lynch On Phone To Edreams Uk Service
I made a booking for my daughter Chrystal Lynch to go Jamaica, the booking date was July 5th, but was told that my credit card was denied. I made a call to the office and asked if they can hold the booking for me until the next day and the lady said no they do not do that. The booking reference is KVRC56 KVRC4Y. I was not aware that money was taken from my card and only know this morning when I inquired at my bank why my card was declined yesterday when I used it. My bank told me that edreams took US$300. 26 from my account on July 5th, at 13:45hrs. How could this be when I was told by edreams that the bank denied my purchases. I was able to get a flight for my daughter with caribbean airlines for today and she is on her way to Jamaica at the present moment. I will therefore like a full refund please.

Reply
Customer care male
Mr. John Tanner CallsSep 09, 2017

Mr. John Tanner On Phone To Edreams Uk Service
I have been trying to contact you to obtain your postal address and have met with the most unimaginable difficulty. I have tried several on-line avenues without success. In desperation I have phoned you on 0906 7393030. Again I have met with difficulty. I need to make a claim for a refund in respect of a double payment on baggage and I had prepared a letter I wished to post to-gether with supporting documentation. Your operator insisted on getting me to give details, which I did. I was then put on hold and then cut off after 25 minutes. I am told that you charge £1. 02p per minute. After all this I am no further forward. Could someone please send me the address on jbtanner@btinternet.com or phone me on 01780 740216. My eDreams reference number is 2508102058.

Reply
Customer care male
Mr. Phuong Dang CallsDec 31, 2016

Mr. Phuong Dang On Phone To Edreams Uk Service
Could you please ring my number of 07742421933 (UK). I have urgent request for changing CORRECT NAME on the ticket and your staff promised to call back in 36 hours from 29th of December, and now it is 48 hours, I did not hear any thing, and also I tried to call the customer number for a long time, and many times, there is nobody answering the phone. I was informed that the amount of the ticket has gone from my bank. Please help urgently,

Phuong.

Reply
Customer care male
Mr. Heba CallsDec 02, 2016

Mr. Heba On Phone To Edreams Uk Service
I WANT TO CANCEL MY BOOKING I CALLED MANY TIMES FROM EGYPT I AM ON HOLD AND CANNOT CONTACT ANYONE. I HAVE TWO BOOKING REFRENCE I DONOT KNOW HOW AND I NEED A REFUND
(8RHNJ7) AND )8QYPAV).

Reply
Customer care male
Mr. Mohamed CallsDec 01, 2016

Mr. Mohamed On Phone To Edreams Uk Service
PLEASE I MADE A RESERVATION ONLINE WITH NUMBER 8QYPAV
THE FIRST TIME I TRIED A GOT A CONFIRMATION MESSAGE THEN A CREDIT CARD DENIED MESSAGE I REPEATED ALL STEPS AGAIN WITH MODIFYING THE CARD HOLDER NAME AS IT HAVE TWO NAMES THEN I GOT A CONFIRMATION LETTER AS A FIRST ONE BUT STILL DIDNOT GET ANYTHING ABOUT THE CREDIT CARD. DID I GOT CONFIRMATION OR NOT.

Reply
Customer care male
Mr. Mohsen Saleh CallsSep 18, 2016

Mr. Mohsen Saleh On Phone To Edreams Uk Service
Dear Sir/Madam

Flight: 2229076999,

I made the above booking less than half an hour ago (17. 38 pm London time)for four persons from London UK to Cairo Egypt. The complete price displayed was £1, 383. At the end of the booking, I was asked to pay £1, 486. 73. This is £103. 73 more than the price quoted and accepted. I would like to pay the quoted price of £1, 383. Failing this, I would like to cancel the booking. Thank you

Best regards,

Mohsen Saleh
M:079449 20110.

Reply
Customer care male
Mr. Bhanu CallsSep 16, 2016

Mr. Bhanu On Phone To Edreams Uk Service
Please help me to reschedule my flight, my mobile number in India is 0091-9971112452. Booking ref- ZNTS47. Please call as soon as possible as I am not able to contact anyone.

Reply
Customer care male
Mr. Leon Daniel Adar CallsSep 13, 2016

Mr. Leon Daniel Adar On Phone To Edreams Uk Service
Reference number is 2209623710. I got an email from mail-fr@opodo. Fr. I made the deal with you. Why I receive email from other company? Can you please explain the problem with this flight? They tell that if I do not contact them, the fly can be cancelled and I need to pay extras They give me web address, but I receive an error 404 at this address. They give also an IP to make contact I think that is a false site, but I need your confirmation about my fly. Thank you.

Reply
Customer care male
Mr. Abdulrahman CallsSep 10, 2016

Mr. Abdulrahman On Phone To Edreams Uk Service
May refrance bookings is 2160435572 igot delayed flight about 40 minutes in Dammam airport and that cause me arrived late to Istanbul also we have connections flight to Millan and I have to go Bay my self from sapiha to attatork airport which tack about three hours then I find my flight closed 10minuts agoo and I talked with supervisor about may problem he didn't help me expect to Bay anew tickets cost me about 1743$ so I think the carrier should offer that tickets for me with no charge because it's his fault finally please I wish my claim will accepted to you and hopefully my money back to me with best regards.

Reply
Customer care male
Mr. Dov Koniak Amos Fischer CallsSep 10, 2016

Mr. Dov Koniak Amos Fischer On Phone To Edreams Uk Service
I am reffering to EDREAMS booking Reference number is 2068419472
4 tickets from BERLIN to ROME. WE have booked with you VIULING TXL to FCO VU6293 (pnr: YNWGBP) NONSTOP FLIGHT. We got yesterday a new travel document (FROM Amadeus) changing our flight to VY 1885/ VY 6104
Via Barcelona to Rome. We insist that you will change it back to a nonstop flight, around same departure time, for the same cost (can be any airport in Berlin) with the same conditions (1 baggage to each of us). It can be Airberlin 8707, or AZ at 14. 20
We have payed for the four of us: 253. 83euro. Amos Fischer and Dov Koniak
Tel +972542471646.

Reply
Customer care male
Mr. Maire Nomm CallsSep 08, 2016

Mr. Maire Nomm On Phone To Edreams Uk Service
Welcome
This is an error, booked tickets 19, 01, 2017
But I wanted to 19, 12, 2016
Reservation No: I still want 3V5R6T
Madrid-Havana 23:45 to 12:45

No Reservation: 3V6HO4
I would also really
Malpensa-Madrid 17:40 to 20:05
also 19, 12, 2016

I hope your understanding,
Maire and Iivar Nomm.

Reply
Customer care male
Mr. Michael Andrew Dunford CallsSep 05, 2016

Mr. Michael Andrew Dunford On Phone To Edreams Uk Service
Edreams Reference 2185168908
Seat Charging for Children of Age two months
Dear Sir
Last week I made an internet reservation to take my 32 year old daughter and her baby son who weighs less than five kgs (11lbs) for a short retrun flight. I was expecting some adjustment to be made at the end of the booking session, but I had to commit and make payment in full for both people and not one baby and one adult. I would like an explanation please as to why my grandson would appear to have been charged for a full adult seat, when he will travel in my daughter's lap, where she will is likely to spend the majority of time in the air breast feeding him and will not require an adult seat. I am sure there has been a mistake and that there is a simple explanation and I hope that we can come to an amicable resolution and your company will be in a positon to rectify this issue by amending my booking and crediting the overpayment back to my credit card. Yours aye
Mike Dunford.

Reply
Customer care female
Ms. Margaret Gilliganking CallsSep 01, 2016

Ms. Margaret Gilliganking On Phone To Edreams Uk Service
Madam, I have planned to fly with my son to melbourne in December 2016 on 24th and return on 20/01/17 We both booked our flights on your website and his was declined x two occasions. My booking reference is LNSIPC and his two references are 2183090120 and 2184396692. I spoke with a supervisor who assured me my son would be given a flight on exact date Mr Harsh Kumar, but my son has received no confirmation to date. Please contact me re this flight or I shall contact the airline regulator if I have no further update.

Reply
Customer care female
Ms. Jean Sidwell CallsAug 25, 2016

Ms. Jean Sidwell On Phone To Edreams Uk Service
I booked three passengers Southampton to Avignon return with you going out Tuesday 20th September and returning 1st October via you with Flybe and your reference was 0034934920533 I paid by Pay Pal. The booking is pending - when will it be confirmed with booking references?

Urgent Jean Sidwell .

Reply
Customer care male
Mr. C B Smith CallsAug 22, 2016

Mr. C B Smith On Phone To Edreams Uk Service
You do not answer your phone (not even awful music to say 'hang on'), blank screens when looking for an airline, customer support addresses that tell you to go elsewhere (to a screen that is of no help). Two hours of time totally wasted - need I say more?.

Reply
Customer care male
Mr. Saman Faaiq Al Howaizy CallsAug 02, 2016

Mr. Saman Faaiq Al Howaizy On Phone To Edreams Uk Service
Dear Sirs,
I attached my PDF file booking and flight
Confirmaiton Booking 7GLOBN
eDreams reference number is 1980666194
the flight on 24th July Turkish Line was cancelled and then postponed we did not fly, but I personaly did on one passenger Saman Faaiq Al Howaizy
Suraa Dheyab and Baby Saaed Howaizy DIDNT fly
please refund the balance as per confirmed by the Turkish Airline Office by Telex details
please send mail refund to my mail account
dr. Sfalhowaizy@gmail.com
to my Master Card Nr. 5232 2490 0490 0459 5452
CommerceBank Bremen Germany
Thanks your understanding
sincerely
Dr. Saman F. Alhowaizy.

Reply
Customer care female
Ms. Antonia CallsJul 29, 2016

Ms. Antonia On Phone To Edreams Uk Service
Please

Can you ask a manager to ring me I never manage to speak with a human being over the telephone. Confirmation booking number is: 1859184259. Booking Easyjet: EQGT3M1

Antonia .

Reply
Customer care male
Mr. Kazim Kayahan CallsJul 25, 2016

Mr. Kazim Kayahan On Phone To Edreams Uk Service
Hi,
I just booked a flight from casablanca to Istanbul. Your website concluded that the booking was unsuiccessful and that nothing had been charged. An SMS message from my Bank informed me though that 230 € had been charged. I am worried that I have been conned by your website and I would like to get my money back as soon as possible. Regards
K. K.

Reply
Customer care female
Ms. Nadia Lanzon CallsJul 23, 2016

Ms. Nadia Lanzon On Phone To Edreams Uk Service
On 22 July i made a booking larnaca - beirut - larnaca via edreams and apparently two bookings on my name which is Nadia Lanzon were made because i received two booking confirmation and also two payments were affected. The two flights in question are the following : ZEDOVG and ZEFW65

I would like to rectify situation and have the money refunded please. Thank you

yours faithfully

Nadia Lanzon .

Reply
Customer care female
Ms. Karen Tervit CallsJul 02, 2016

Ms. Karen Tervit On Phone To Edreams Uk Service
I went to book three flights from dalaman to Glasgow on the 5th of August i was paying with a master card debt when you're company were trying to charge me for a master card credit card information tried to pay for the flights when it came up saying the payment could not be authorised and no money had been taken out my account is tried to pay for my flights through thomas cook website when my card was declined in phoned my bank to check my account yous have taken 39. 97 from my account without authority to do say please debt my account with the money yous have taken if not then the banks fraud department will deal with it absolutely rediclus taken charges from people's bank account is will for you're reply k tervit.

Reply
Customer care female
Ms. Karen King CallsJun 23, 2016

Ms. Karen King On Phone To Edreams Uk Service
I have emailed edreams 13 times and no one has came back to me. I paid for 20kg of luggage for my flight with Ryanair which was booked and paid through edreams. Ryanair have not received this payment for my baggage allowance and they are only allowing me 15kg unless I pay another 60 euros. I have notified my credit card company and they will be sorting this matter with yourselves. I would expect at the very least a reply to this complaint. I would not recommend edreams to anyone nor will I ever use edreams again.

Reply
Customer care female
Ms. David Chitiyo CallsJun 21, 2016

Ms. David Chitiyo On Phone To Edreams Uk Service
I'm battling to cancel a booking using email, but Only to be directed to a website with phone numbers without email address. Please can I have an eemail address to use.

Reply
Customer care female
Ms. Wendy Norton CallsJun 06, 2016

Ms. Wendy Norton On Phone To Edreams Uk Service
You told me my bags were booked on flight fr4051 to manchester however when i arrived to check in they told me i had no bags booked on flight when i checked they say you hadn't paid for the bags, but we paid you and you confirmed this to me when i emailed you. I was assured by you that my bags were booked on my flight. When i get to faro i had to pay another 70 euros to get my bags on the plane i have a reciept from the airline and copies of the emails you sent and i am requesting a refund of the money i had to pay in faro.

Reply
Customer care male
Mr. A.srininasan CallsMay 29, 2016

Mr. A.srininasan On Phone To Edreams Uk Service
Arumugam Srinivasan: Booking reference 68AMLF need to pay balance amount Bank complete address is required, I will transfer money from ADCB Abu Dhabi today and give telephone No: for confirmation
I will not send any fax to you
Regards

Srinivasan
00971502201692.

Reply
Customer care female
Ms. Julie Skinner CallsMay 12, 2016

Ms. Julie Skinner On Phone To Edreams Uk Service
Woeful customer service. I have called three times today to change a flight booking. Each time I have I explained what is needed and have been put on hold. As I wait the call exceeds 40 minutes on each occasion. 120 minutes and still no solution. I had this problem on my last booking and vowed never to use E dreams again as they didn't refund my booking fees despite making a double booking. To my horror I now need to amend flight details for a booking I made nine months ago.

Reply
Customer care male
Mr. Mohammad Syeduzzaman CallsMar 31, 2016

Mr. Mohammad Syeduzzaman On Phone To Edreams Uk Service
Hi. I booked a ticket with you today reference 3yf067 to Toronto one way. On the website first it said ticket price is £348 with a e dream discount of 17. 99, but when I paid discount was not applied. I paid 365. 99. Could you please look into the matter. Thank you. Mohammad Syeduzzaman .

Reply
Customer care male
Mr. Karim El Mir CallsMar 08, 2016

To whom it may concern, this is a serious matter. I have tried to book a ticket via Edreams Uk and my reservation came in vain. I was informed that the bank declined the payment and was advised to transfer the payment to a certain bank. However I can only pay via VISA from where I am. I have been trying to call customer service (the numbers provided on the website), but nobody is picking up. I need you assistant and I want you to assure me that Edreams works in diligence and in full integrity. I need a customer care agent to contact me via email or via phone in order to guide me through the steps to cancel my reservation. Thank you in advance


Karim El Mir .

Reply
Customer care female
Ms. Linda Walton CallsMar 08, 2016

Ms. Linda Walton On Phone To Edreams Uk Service
I've a serious complaint about too much money has been taken from my debit card when i made a recent booking with you. My reference number is 1748218590 ive been overcharged by 135. 20 gbp on the 23rd of February, my itinary details states 571. 33 gbp, but on checking my bank statement you have taken 706. 53 gbp. I've been calling the 0871 number and spoke to a womean rinku on saturday 5th March and she told me to she would send a link for me to attach my statement, this i have done and heard nothing from anyone. I rang last night spoke to ahmed 7th March 1930hrs he said the refund dept would be dealing? i need to know what is going on and that money needs to be refunded to me as soon as possible. My contact number is 07866753297.

Reply
Edreams Uk Customer Service Care Phone Number 253768
Mr. Stephen Short CallsFeb 07, 2016

Mr. Stephen Short On Phone To Edreams Uk Service
Booking reference EPDWC8L easyJet customer service reference ID: 111536122. On tuesday 22December2015 easy Jet refunded £290. 08 to edreams due to a duplicate booking, the flight in question was the above EPDWC8L. I forwarded this email confirming the refund to elena. Lepko@edreams.com. After this email I was told that it was not an offical email as one sent directly to edreams from easyJet was required. On the 26 January 2016 easyJet sent me an email confirming that they have now sent you the official email refunding you £290. 08. As you have had this money which belongs to me in your account since December 2015 would you please refund it to me forthwith. My mobile phone number is 07980353428.

Reply
Edreams Uk Customer Service Care Phone Number 249939
Mr. Allan Gray CallsJan 02, 2016

Mr. Allan Gray On Phone To Edreams Uk Service
On returning from Tenerife we were charged 140 euros from ryanair for our 2no bags of which we had already paid yourselfs for. It is clearly marked on your conformation that 15kg of luggage was on the outward and return journeys. This was a totaly embarrising and costly situation to ourselves. We will therefore expect full reimbursement of the 140 euros from yourself.

Reply
Edreams Uk Customer Service Care Phone Number 237577
Ms. Jackie Westfield CallsSep 06, 2015

Ms. Jackie Westfield On Phone To Edreams Uk Service
After numerous phone calls to edreams trying to get a refund for baggage that was checked in and being charged at the airport one hundred and fifty euros because they said we didn't check any baggage in. After speaking to someone at edreams they agreed our luggage was booked in. She told me to go on the web sight and submit a fo which I did. After trying to do this three times the email just kept coming back invalid which is very frustrating so I haven't got anywhere I would like someone to call me as soon as possible please regarding this matter.

Reply
Edreams Uk Customer Service Care Phone Number 234369
Ms. Anjali CallsAug 05, 2015

Ms. Anjali On Phone To Edreams Uk Service
My booking reference number 8RWRST for a flight on 22nd July 2015I transferred the money on 14th July. Till 21st July I did not get any information from you on my tickets. I called Air France office to see if I had a booking for three pax under my name. There was none. I contacted your staff at your St. Tropez office. They told me that they could get me the tickets, but I had to pay another 900 euros and take an earlier flight - wasting my hotel money and holiday at St Tropez. When I asked for refund, they put me on hold and then cut the call off. I had to purchase a new ticket and make my journey to Frankfurt. I need my money back. My bank details are as follows;Name of the bank - HSBC Singapore Address - HSBC Private Bank, Collyer Quay, Singapore 049320Account owner - Anjali Grover SinghAccount number - 8213-581322-0001SWIFT - HSBCSGSGPBDIf not I am coming to Spain/UK and taking you to task. Anjali 6597576236.

Reply
Edreams Uk Customer Service Care Phone Number 231998
Mr. Andrius Jakubauskas CallsJul 09, 2015

Mr. Andrius Jakubauskas On Phone To Edreams Uk Service
Ryanair changed times for flights outbound and inbound and i have to cancel it. They going to refund me EUR 346. 95, but i have paid £346. 95 plus your charge of £39. 04Email below from Ryanair says that i should contact you for refund. RegardsAndrius Jakubauskas 215 Carter DriveLondon00000SpainOur Ref: YS84PHDear Customer, I acknowledge receipt of your recent refund request. We confirm that your refund request has been processed back to the form of payment used to pay for your booking. Your issuing bank will take 5-7 working days to process this refund amount back to your account. The amount refunded to your credit/debit card is EUR 346. 95If you have not made your booking directly with Ryanair, but through an online travel agency, please contact the travel agent directly to request the refund.

Reply
Edreams Uk Customer Service Care Phone Number 229985
Ms. Sonya Morrison CallsJun 09, 2015

Ms. Sonya Morrison On Phone To Edreams Uk Service
Booking Ref G6BSNM BIFIKCBooking value £397. 16, you have deducted £407. 78, I spoke to one of your agents on Friday and sent my bank statement of proof of the error. I have received no response to my complaint. You have illegally deducted funds from my account and I would like the difference £10. 62 refunded. Sonya Morrison .

Reply
Edreams Uk Customer Service Care Phone Number 224932
Ms. Christine Browne CallsApr 07, 2015

Ms. Christine Browne On Phone To Edreams Uk Service
Edreams owe me nearly £900 on a refund because they sold me flight tickets they did not have and then wanted another £70 to get the tickets I thought I had brought in the first place. I canceled the whole holiday and have been waiting since 16/2/15 for my refund. I have two emails from them confirming my refund yet I have received no money. My credit card Co are awaiting to take the case up. Every time I have rang edreams they promise they will refund my money within seven days or 48hours depending who you talk to. It has cost me nearly £30 in phone calls and having to deal with Indian call center is not easy. They are a crap company so beware.

Reply
Customer care female
Ms. Diane Blythe CallsJan 31, 2015

Ms. Diane Blythe On Phone To Edreams Uk Service
After booking a return trip with edreams they responded 20 hours later to say the return flight was unavailable, but they could re-book me on the flight if required, i stated as it was a return trip of course i wanted the return flight, they then went on to book the return flight on the original requested time etc(exactly as original flight), but i was then to be charged the edreams costs again ? after speaking to a supervisor they have wavered the additional cost, but when confirmation email arrived it had one of the names as "mr bethany blythe" this is my granddaughter "miss" this is on the return flight with ryanair, can you confirm this will be okay when i come to check in on line for the flight as people say if name wrong at all you get charged from airline. Booking confirmation AB5G3P IIHE4M flight from bergerac 28. 07. 15 @ 16:10 arriving liverpool 17:00. Please respond to blythed@sky.com. Yours DianeBlythe.

Reply
Customer care male
Mr. Gary CallsJan 27, 2015

Mr. Gary On Phone To Edreams Uk Service
I have just booked two flights from bologna to stanstead res number GKT9MW and i have booked the wrong flight times can i change to the later flight regards Gary.

Reply
Customer care male
Mr. Rob Blakeburn CallsJan 26, 2015

Mr. Rob Blakeburn On Phone To Edreams Uk Service
Reference number is 8BNN9. My flight was changed on 15th of January. I was advised the charges for the change were: £30 admin fee for edreams plus € 60 ( £47 ) for I presume Alitalia. My bank statement shows £ 93. 40. Have I been charged £ 60 instead of € 60 ? I would appreciate if you would look into this. RegardsR Blakeburn.

Reply
Customer care male
Mr. Mr B.a. Sammer CallsJan 21, 2015

Mr. Mr B.a. Sammer On Phone To Edreams Uk Service
I have been trying all morning to contact you. Used your free international number ok, customer service "unattainable" Email customerserviceuk@edreams.com bounced back your 0871 277 0709 waited ten minutes then gave up. Spoke to both T. A. P and B. A. Tap has changed my flight booking reference 4UJAXK T. A. P part from a direct flight to a six hour stop over, not prepared to do that. The B. A. Flight back, said I could have got a refund if booked direct to them, you as a "third party" even being booked on line, it was down to you. Please reply to this complaint with a return working E mail address or a free / cheap working telephone number.

Reply
Customer care male
Mr. Claire CallsJan 20, 2015

Mr. Claire On Phone To Edreams Uk Service
This company is a disgusting excuse for a business. You took my money even though you stated my payment was declined and laughed in my face when I needed assistance. My boyfriend is now having to sleep rough for a night in a foreign country because of you. A company with no morals when hard-working people are struggling to make ends meet.

Reply
Customer care female
Ms. Pauline Worrall CallsJan 18, 2015

Ms. Pauline Worrall On Phone To Edreams Uk Service
I have not had confirmation of our flights from Manchester to Madrid, booked by my husband yesterday afternoon. Not hearing from them, we made 2prior calls to Edreams, I was told confirmation would be from Ryanair. The price of travel was far more than shown on my laptop. This is a very special time for us as we are going to my sons wedding in Madrid. We booked 30-3-15 from Manchester returning on 8-4-15. I would like confirmation so that we can arrange our boarding pass. Please can you sort this matter out as soon as possible. My husband Stephen Worrall booked by phone.

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Customer care male
Mr. Stephen Lawrence CallsJan 10, 2015

Mr. Stephen Lawrence On Phone To Edreams Uk Service
I am trying to book a return flight from Kerry Airport to London Stansted on the 23rd of January, returning 25th of January. Your website will not let me book this flight - It is asking for a post code. Post Codes do NOT exist in Ireland. What do I need to do?I cannot be the first person flying from Ireland who has asked this. It is really annoying. Yours sincerelyStephen Lawrence.

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Customer care female
Ms. Valbona Shaqiri CallsJan 01, 2015

Ms. Valbona Shaqiri On Phone To Edreams Uk Service
Hello I'm trying to change my flight, but no one seems to be answering, please send me the number I need to contact to make this happen. A response at your earliest convenience would be appreciated.

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Customer care female
Ms. Christine CallsDec 30, 2014

Ms. Christine On Phone To Edreams Uk Service
The number didn't workI was unable to get any information beyond 'their' confirmation numberThe flight company i was supposedly booked on had no information about me.

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Customer care female
Ms. Pat CallsDec 22, 2014

Ms. Pat On Phone To Edreams Uk Service
They took away a flight from my booking. Took a long time to get through to someone that then tells me they'll pass me on to someone from flights and they will explain. three minutes of music three minutes of noise from someone, no matter how many times I said "Hello?" NO ANSWER I then warned I was going to hang up and did so.complete waste of time and money.

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Customer care user complaints